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Machine actions Causes Solutions
The machine takes a
long time to warm up or
the amount of water dis-
pensed from the wand is
too little.
The machine circuit is clogged by
limescale.
Descale the machine.
The brew group cannot
be removed.
The brew group is out of place. Turn the machine on. Close the ser-
vice door. The brew group automati-
cally returns to the initial position.
The co ee grounds drawer is
inserted.
Remove the co ee grounds drawer
before removing the brew group.
The brew group cannot be
inserted.
The brew group is not in rest
position.
Ensure that the brew group is in
rest position. Both arrows must look
towards each other. Please refer to
chapter “Monthly Lubrication of the
Brew Group” how to do that.
Gear is not in initial position. Insert the drip tray with the co ee
grounds drawer and then close the
service door. Turn the machine on. The
gear automatically returns to the initial
position so the brew group can be
inserted.
There is a lot of co ee
ground under or on the
brew group.
The co ee you are using may not
be suitable for automatic machi-
nes.
It may be necessary to change the type
of co ee or the co ee grinder settings
(please refer to chapter “Adjusting the
ceraminc co ee grinder”).
The machine is adjusting the
grinder due to new co ee beans or
pre-ground co ee.
The machine automatically adjusts
itself after brewing several cups of
co ee to optimize the extraction of
the co ee to the compactness of the
ground co ee.
It may take toup to 2-3 products until
the grinder is adjusted.
This is not a failure of your machine.
The machine produces
co ee grounds that are
either too wet or too dry.
The grinder needs to be adjusted. By adjusting the ceramic co ee grinder,
the quality of the puck can be adjusted.
When the pucks are too wet, make the
grind coarser.
When the pucks are too dry, make the
grind ner.
Please refer to chapter “Adjusting the
Ceramic Co ee Grinder”.