Filter
Top Products
4
QSC Audio Products, Inc.
QSC Audio Products, Inc., 1675 MacArthur Boulevard Costa Mesa, California 92626 USA PH: +1 (714) 754-6175 FAX: +1 (714) 754-6174
QSControl2 is a trademark of QSC Audio Products, Inc. “QSC” and the QSC logo are registered with the U.S. Patent and Trademark Office.
QSC Audio Products, Inc. is not liable for any damage to speakers, amplifiers, or
any other equipment that is caused by negligence or improper installation and/or
use of the WCP wall control plate accessories.
PRODUCT WARRANTY
QSC Audio Products, Inc. ("QSC") guarantees its products to be free from defective
material and / or workmanship for a period of three (3) years from date of sale, and
will replace defective parts and repair malfunctioning products under this warranty
when the defect occurs under normal installation and use - provided the unit is
returned to our factory or one of our authorized service stations via pre-paid
transportation with a copy of proof of purchase (i.e., sales receipt). This warranty
provides that the examination of the return product must indicate, in our judgment,
a manufacturing defect. This warranty does not extend to any product which has
been subjected to misuse, neglect, accident, improper installation, or where the date
code has been removed or defaced. QSC shall not be liable for incidental and/or
consequential damages. This warranty gives you specific legal rights. This limited
warranty is freely transferable during the term of the warranty period.
The customer may have additional rights, which vary from state to state.
In the event that this product was manufactured for export and sale outside of the
United States or its territories, then this limited warranty shall not apply. Removal of
the serial number on this product, or purchase of this product from an unauthorized
dealer, will void this limited warranty.
Contact us at 1-800-772-2834 (in the USA only) or +1 (714) 957-7150, or visit our
Web site at www.qscaudio.com.
TECHNICAL ASSISTANCE
If you suspect that your WCP accessory is defective, check your system configuration
and connections to determine the origin of the problem. In many cases, incorrect
audio interfacing, poor cabling, or other system level impairments are the causes of
problems in audio systems. For technical assistance beyond the information given in
this manual, contact the QSC Technical Services department.
FACTORY SERVICE
If your WCP accessory ever requires factory service, contact the QSC Technical
Services department for return instructions and a Return Material Authorization
(RMA) number. QSC is not responsible for products returned without an RMA.
V. WARRANTY AND DISCLAIMERS
PRODUCT RETURN GUIDELINES
1. Pack the product securely for protection during shipment. QSC will
provide factory packaging free of charge, on request.
2. Include a copy of the sales receipt, your name, return address, phone
number, and a description of the problem.
3. Call QSC Technical Services department for a Return Authorization
number.
4. Write the Return Authorization number on the outside of the shipping
package.
5. Ship the product prepaid to QSC Audio Products.
QSC Technical Services
1665 MacArthur Blvd.
Costa Mesa, CA 92626 USA
Telephone: (800) QSC AUDIO [(800) 772-2834]
+1 (714) 957-7150
+1 (714) 754-6175
Fax: +1 (714) 754-6173
Web: www.qscaudio.com
QUALIFIED SERVICE CENTERS
QSC maintains a service center network for your convenience. If you choose to return
your product to a local service center and need a referral, contact QSC Technical
Services department. Accessories, input modules, and other peripheral QSC prod-
ucts must be returned to the factory for service.
INTERNATIONAL SERVICING
For QSC products purchased outside the United States, refer service to the distribu-
tor or dealer from which the product was purchased. There are numerous service
centers in many countries. Your dealer, distributor, or QSC Technical Services can
refer you to a service center in your country.