Filter
Top Products
39
Additional Information
Limited warranty (US)
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year from date of purchase.
The warranty period for rental units begins
with the first rental or 45 days from date of
shipment to the rental firm, whichever comes
first.
What we will do:
•Provide you with a new, or at our option, a
refurbished unit. The exchange unit is under
warranty for the remainder of the original
product’s warranty period.
• Proof of purchase in the form of a bill of sale
or receipted invoice which is evidence that the
product is within the warranty period must be
presented to obtain warranty service. For
rental firms, proof of first rental is also
required.
How to make a warranty claim:
• Properly pack your unit. Include any cables,
etc., which were originally provided with the
product. We recommend using the original
carton and packing materials.
• Include evidence of purchase date such as the
bill of sale. Also print your name and address
and a description of the defect. Send via
standard UPS or its equivalent to:
Thomson Inc.
Product Exchange Center
11721 B Alameda Avenue
Socorro, Texas 79927
• Insure your shipment for loss or damage.
Thomson accepts no liability in case of
damage or loss en route to Thomson.
• Pay any charges billed to you by the Exchange
Center for service not covered by the
warranty.
•A new or refurbished unit will be shipped to
you freight prepaid.
What your warranty does not cover:
• Customer instruction. (Your Owner’s Manual
provides information regarding operating
Instructions and user controls. For additional
information, ask your dealer.)
• Installation and set-up service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or
incorporated into other products.
• Products purchased or serviced outside the
USA.
• Acts of nature, such as but not limited to
lightning damage.
Product Registration:
• Please complete and mail the Product
registration Card packed with your unit. It
will make it easier to contact you should it
ever be necessary. The return of the card is
not required for warranty coverage.
Limitation of Warranty:
• THE WARRANTY STATED ABOVE IS THE ONLY
WARRANTY APPLICABLE TO THIS PRODUCT.
ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED (INCLUDING ALL IMPLIED
WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE) ARE
HEREBY DISCLAIMED. NO VERBAL OR
WRITTEN INFORMATION GIVEN BY THOMSON
INC., ITS AGENTS OR EMPLOYEES SHALL
CREATE A GUARANTY OR IN ANY WAY
INCREASE THE SCOPE OF THIS WARRANTY.
• REPAIR OR REPLACEMENT AS PROVIDED
UNDER THIS WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER. THOMSON INC.
SHALL NOT BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM
THE USE OF THIS PRODUCT OR ARISING OUT
OF ANY BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY ON THIS PRODUCT. THIS
DISCLAIMER OF WARRANTIES AND LIMITED
WARRANTY ARE GOVERNED BY THE LAWS OF
THE STATE OF INDIANA. EXCEPT TO THE
EXTENT PROHIBITED BY APPLICABLE LAW,
ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE ON THIS PRODUCT IS
LIMITED TO THE APPLICABLE WARRANTY
PERIOD SET FORTH ABOVE.
How state law relates to this warranty:
• Some states do not allow the exclusion nor
limitation of incidental or consequential
damages, or limitations on how long an
implied warranty lasts, so the above
limitations or exclusions may not apply to you.
• This warranty gives you specific legal rights,
and you also may have other rights that vary
from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your
dealer for warranty information.