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For Customer Services & Spare Parts please call 01204 664 084 Opening times: Monday – Friday 9am – 5pm
Problem solving
The microwave oven may cause interference to your radio, TV or similar equipment. If it does,
you can get rid of the interference by moving the radio, TV or equipment as far away from your
microwave oven as possible.
If the oven doesn’t work, if the display does not appear or if the display has disappeared
¾ Make sure the oven is plugged in securely. If it is not, remove the plug from the socket, wait
10 seconds and plug it in again securely.
¾ Check the premises for a blown circuit fuse or a tripped main circuit breaker. If these seem
to be working properly, test the socket with another appliance.
If the microwave power will not work
¾ Make sure the door is securely closed. Otherwise, the microwave energy will not flow into
the oven.
Important utensil information
¾ Use only cookware that is approved to be used in a microwave oven.
¾ Do not use metal pans or dishes with metal handles.
¾ Do not use anything with a metal trim.
¾ Do not use paper covered wire twist-ties on plastic bags.
¾ Do not use melamine dishes as they contain a material, which will absorb microwave
energy. This may cause the dishes to crack or burn, and will slow down the cooking speed.
¾ Do not cook using a container with a restricted opening, such as bottles, as they may
explode.
¾ Do not heat baby bottles with the teat left on and remove the teat if replacing the bottle
back into the oven.
¾ Only use thermometers that are approved for microwave ovens.
¾ Do not use the microwave oven for heating utensils.