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72_ troubleshooting
PROBLEM POSSIBLE CAUSE SOLUTION
Surface burners do not
light.
The control knob is not set
properly.
Push in the control knob and
turn it to the LITE position.
The burner caps are not in place.
The burner base is misaligned.
Clean the electrodes.
Put the burner cap on the burner
head. Align the burner base.
Surface burner clicks
during operation.
The control knob has been left in
the LITE position.
After the burner lights, turn the
control knob to a desired setting.
If the burner still clicks, contact a
service technician.
The burners do not burn
evenly.
Surface burner components and
caps are not assembled correctly
and level.
See page 58.
Surface burners are dirty. Clean surface burner
components. (See pages 58
and 59.)
Very large or yellow
surface burner flames.
Wrong orifice is assembled. Contact your installer. Check the
burner orifice size and contact
your installer if you have the
wrong orifice. Check the LP gas
conversion.
Surface burners light
but oven burners do not
light.
The oven door lock is turned on. The display will show the Lock
icon. Hold the oven door open
and press the START/SET pad
for 3 seconds. The oven will
beep and the Lock icon will turn
o.
Gas Pressure Regulator shut o
switch is in the ‘o position.
Call a qualified service
technician.
Display goes blank.
The electrical outlet Ground Fault
Interrupter (GFI or GFCI) has been
tripped and needs to be reset.
Your digital control has been
damaged.
Replace fuse or reset circuit
breaker.
Very large or yellow
oven burner flames.
The oven burner air adjustment
shutters need to be adjusted.
Call for a qualified service
technician.
Gas supply is not properly
connected or turned on.
See the Installation Instructions
that came with your range.
Food does not bake or
roast properly in the
oven.
Wrong cooking mode is selected. See page 25-26, 36, 42.
The oven racks have not been
positioned properly for the foods
being cooked.
See page 30.
Incorrect cookware or cookware
of improper size being used.
See page 24.
Oven thermostat needs adjustment.
See page 33.
There is aluminum foil on racks
and/or oven bottom.
Remove foil.
Clock or timers not set correctly. See pages 28 and 29.
(IB)FX710BGS,FX510BGS,NX583G0VB_DG68-00356A-06_EN.indd 72 2013-05-07 �� 6:24:34