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MAINTENANCE
TROUBLESHOOTING
Check your problem by using the chart below and try the solutions for
each problem. If the microwave oven still does not work properly, contact
the nearest authorized service center.
TROUBLE POSSIBLE CAUSE POSSIBLE REMEDY
Oven will not start. • Electrical cord for oven is
not plugged in.
• Door is open.
•Wrong operation is set.
Arcing or sparking. • Materials to be avoided in
microwave oven were used.
• The oven is operated when
empty.
• Spilled food remains in the
cavity.
Unevenly cooked • Materials to be avoided in
foods. microwave oven were used.
• Food is not defrosted
completely.
• Cooking time, power level
is not suitable.
• Food is not turned or stirred.
Overcooked foods. • Cooking time, power level
is not suitable.
Undercooked foods. • Materials to be avoided in
microwave oven were used.
• Food is not defrosted
completely.
• Oven ventilation ports are
restricted.
• Cooking time, power level
is not suitable.
Improper defrosting. • Materials to be avoided in
microwave oven were used.
• Cooking time, power level
is not suitable.
• Food is not turned or stirred.
•Plug into the outlet.
• Close the door and try
again.
• Check instructions.
• Use microwave-safe
cookware only.
• Do not operate with
oven empty.
• Clean cavity with wet
towel.
• Use microwave-safe
cookware only.
• Completely defrost
food.
• Use correct cooking
time, power level.
•Turn or stir food.
• Use correct cooking
time, power level.
• Use microwave-safe
cookware only.
• Completely defrost
food.
• Check to see that
oven ventilation ports
are not restricted.
• Use correct cooking
time, power level.
• Use microwave-safe
cookware only.
• Use correct cooking
time, power level.
•Turn or stir food.
25941_EM_Z2100GS manual.qxd 7/7/05 8:32 AM Page 22