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ENGLISH
15
Before You Call
• Solutions to Common Problems (cont’d)
Areas of discoloration with metallic
sheen on ceramic cooktop surface
Metal marks on ceramic cooktop
surface
Scratches or abrasions on ceramic
cooktop surface
Brown streaks or specks on ceramic
cooktop surface
Cooking Zone LED continuously
flashes
FF
FF
F
Cooktop Zone Control displays
EE
EE
E
and 2 digit LED Main Control
displays
0000
0000
00,
03 03
03 03
03,
0404
0404
04,
0505
0505
05,
0606
0606
06 or
0707
0707
07
OCCURRENCE
POSSIBLE CAUSE/SOLUTION
Induction Cooktop main control has detected a fault or error condition. Try turning
electrical power supply OFF and back ON to cooktop in order to reset Cooktop
main controls. If fault recurs, record fault number and turn power supply to
Cooktop OFF. Call 1-800-4-MY-HOME® for assistance (See back cover).
Induction Cooktop pan detection sensors do not see the correct cookware. Test
with a magnet to be sure cookware is made with Induction compatible material.
Cookware has been removed from the Cooking Zone without turning the Cooking
Zone OFF. Place cookware back on to the Cooking Zone or if finished cooking
turn of the affected Cooking Zone.
Cookware is not centered over the Cooking Zone properly. Refer to Fig. 20 for
correct cookware placement.
Sliding or scraping of metal utensils on cooktop surface. DO NOT slide cookware
or cooking utensils across the cooktop surface. Use the recommended ceramic
glass cooktop cleaning creme to remove the marks. See "Cooktop Cleaning &
Maintenance" in the General Care & Cleaning section (Refer to p. 13).
Coarse particles such as salt or sand between cooktop and cookware or cooking
utensils can cause scratches. Be sure cooktop surface and bottoms of utensils
are clean before placing on cooktop. Small scratches do not affect cooking and
will become less visible with time.
Cleaning materials not recommended for ceramic-glass cooktop have been used.
See "Cooktop Cleaning & Maintenance" in the General Care & Cleaning
section.
Cookware with rough bottoms were used. Use smooth, flat-bottomed cookware
ONLY (See Figs. 20 & 21).
Boil overs are cooked onto cooktop surface. Use a razor blade scraper to remove
soil. See "Cooktop Cleaning & Maintenance" in the General Care & Cleaning
section (Refer to p. 13).
Mineral deposits from food and/or water. Remove using a ceramic-glass cooktop
cleaning creme. Remember to use cookware with clean, dry bottoms. For more
information See "Cooktop Cleaning and Maintenance" in the General Care &
Cleaning section.