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Please check the following before calling for service. It may save you time and expense.
PROBLEM POSSIBLE CAUSE SOLUTION
Part or all of Warming 1
Drawer does not operate.
Power cord of Warming Drawer is not •
completely connected to the electrical
outlet.
Power outage. •
Fuse blown/circuit breaker tripped.•
Make sure the power cord is tightly connected •
to the outlet.
Check house lights to be sure. Call your local •
electric company for service.
Replace the fuse or reset the circuit breaker.•
Food in Warming Drawer is 2
not heated.
No power to the appliance.•
Drawer controls improperly set.•
See SOLUTION for PROBLEM 1.•
Check if the controls have been properly •
set.
Warming Drawer light does 3
not work.
Light bulb is loose or burned out.• Call for service.•
Touch controls will not 4
operate.
Power cord of Warming Drawer is not •
completely connected to the electrical
outlet.
Power outage. •
Fuse blown/circuit breaker tripped.•
Make sure the power cord is tightly connected •
to the outlet.
Check house lights to be sure. Call your local •
electric company for service.
Replace the fuse or reset the circuit breaker.•
Power light off.5
Power failure.• If the Warming Drawer was in use, you must •
reset the heating function.
Drawer does not slide 6
smoothly or drags.
Ball bearings are out of alignment.•
Drawer over-loaded or load unbalanced.•
Drawer not replaced properly after removal.•
Fully extend the drawer and push it all the way •
in. See the Care and Cleaning section.
Reduce weight to less than 50 pounds. •
Redistribute drawer contents.
Remove drawer and replace again.•
Excessive condensation.7
Liquid in Warming Drawer.•
Uncovered foods.•
Temperature setting too high.•
Incorrect Humidity setting.•
Remove liquid.•
Cover food with lid or aluminum foil. • DO
NOT use aluminum foil to line any part of
the Warming Drawer.
Reduce temperature setting.•
Set the Variable Humidity Control to the open •
vent setting to allow venting.
No heat in the proof setting.8
Room temperature may prevent the thermostat •
from tripping on.
Press TEMP to select LOW and then select •
PROOF.
Food dries out.9
Moisture escaping.• Cover food with lid or aluminum foil. • DO
NOT use aluminum foil to line any part of
the Warming Drawer.
Set the Variable Humidity Control to the •
closed vent settings to prevent venting.
BEFORE YOU CALL FOR SERVICE