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Instructions for the User
45
10. TROUBLE-SHOOTING
PROBLEM POSSIBLE CAUSES SOLUTION
The hob does not work.
- The hob is not wired in or the
main switch is not on.
- There is a power failure.
- The fuse or the magnetothermal
switch of the appliance has blown.
- The sensor buttons are locked
(child safety) - is the control light
above the lock button flashing?
- The buttons are partially covered
by a damp cloth, a liquid or a
metal object.
- Unsuitable saucepans have been
used.
- Switch on at the wall.
- Check power supply.
- Replace the fuse or reactivate the
magnetothermal switch of the
appliance.
- Unlock the sensor buttons (child
safety).
- Remove them.
- See "Saucepans suitable for use
in induction cooking" section.
The results of cooking are
unsatisfactory.
- Temperature is too high or too
low.
- Consult cooking guidelines.
The hob smokes.
- The hob is dirty.
- Food has spilled onto it.
- Clean the hob once cooking is
finished. Let it cool first.
- Use a larger saucepan.
The error code ER03 is
displayed and an acoustic signal
is temporarily heard.
- The touch control buttons have
been activated due to food falling
on the hob, saucepans or other
objects.
- Clean the surface or remove the
object.
An ERxx or Ex error code is
displayed.
- There is a technical fault. - Contact Technical Support.
The fuses or the
magnetothermal switch of the
appliance are repeatedly
triggered.
- Call Technical Support or an
electrician.
The saucepans in use are
making a noise.
- The noise is due to technical
reasons. There is no danger to
the hob or the saucepan.
The cooling fan continues to
function even after the hob has
been turned off.
- This is normal because the
electronics need to cool down.
Sounds can be heard as if
something was creaking or
switching on.
- This is for technical reasons and
cannot be avoided.
There are cracks or fissures in
the hob.
- If cracks or fissures form, or if the
glass ceramic cooking surface
breaks, turn off the appliance
immediately. Disconnect the hob
from the power supply and call
Technical Support.