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STRATOSTEAM COUNTERTOP STEAMER SERVICE
SERVICE
WARNING
ADJUSTMENTS AND SERVICE WORK MAY BE PERFORMED ONLY BY A QUALIFIED TECHNICIAN WHO IS
EXPERIENCED IN, AND KNOWLEDGEABLE WITH, THE OPERATION OF COMMERCIAL COOKING
EQUIPMENT. TO ASSURE YOUR CONFIDENCE, CONTACT YOUR AUTHORIZED SERVICE AGENCY FOR
RELIABLE SERVICE, DEPENDABLE ADVICE OR OTHER ASSISTANCE, AND FOR GENUINE FACTORY
PARTS.
WARNING
DISCONNECT ELECTRICAL POWER SUPPLY BEFORE CLEANING OR SERVICING.
CAUTION
THE APPLIANCE AND ITS INDIVIDUAL SHUTOFF VALVE MUST BE DISCONNECTED FROM THE GAS
SUPPLY PIPING SYSTEM DURING ANY PRESSURE TESTING OF THAT SYSTEM AT TEST PRESSURES IN
EXCESS OF 1/2 PSI. THE APPLIANCE MUST BE ISOLATED FROM THE GAS SUPPLY PIPING SYSTEM BY
CLOSING ITS INDIVIDUAL MANUAL SHUTOFF VALVE DURING AND PRESSURE TESTING OF THE GAS
SUPPLY PIPING SYSTEM AT TEST PRESSURES EQUAL TO OR LESS THAN 1/2 PSI.
NOTICE
INSTALLATION OF OTHER THAN GENUINE SOUTHBEND PARTS WILL VOID EQUIPMENT WARRANTY.
NOTICE
THIS EQUIPMENT SHOULD BE SERVICED BY QUALIFIED PERSONNEL ONLY. CONTACT THE FACTORY,
FACTORY REPRESENTATIVE OR LOCAL SERVICE COMPANY TO PERFORM MAINTENANCE AND REPAIR.
A serial plate is located on the right side of the steamer, near the top right corner. A second serial plate is located on
the rear of the steamer near the top left corner (see Figure 1 on page 3).
Replacement parts (including parts not listed in this manual) may be ordered either through a Southbend Authorized
Parts Distributor or a Southbend Authorized Service Agency.
When ordering parts, please supply the Model Number, Serial Number, Part Number, and Part Description.
This section contains troubleshooting flowcharts, procedures, and electric schematics to assist a qualified service
technician in the servicing of a StratoSteam countertop steamer.
A description of how the steamer operates appears on the next page.
To remove a side panel (for access to the interior), remove the securing screw near the center of the bottom edge of
the panel. To remove top panel, remove the two securing screws on rear face, then slide top panel forward and off.
The door is field-reversible (contact Southbend for instructions).
OWNER’S MANUAL 1185290 PAGE 21 OF 50