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15
SECTION 4
TROUBLESHOOTING
4.1 MIX LIGHT INDICATORS
The following chart shows all possible mix light indicator combinations along with the cause and operation of the freezer.
4.2 TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE REMEDY
Freezer does not
run.
1. Power to freezer is off.
2. Blown fuse or tripped circuit.
3. Freeze-up (auger will not turn).
4. High pressure cut-out tripped.
5. Front door not in place.
1. Supply power to freezer.
2. Replace or reset.
3. Turn CLEAN-OFF-ON switch to OFF (middle)
position for 15 minutes, then restart.
4. Wait until automatic reset for freezer to start.
5. Assemble front door in place.
Freezer will not
shut off.
1. Not enough mix in hopper.
2. Drive belt failure.
3. Consistency temperature setting is too
firm.
4. Refrigeration problem.
1. Fill hopper with mix.
2. Replace drive belt.
3. Turn Consistency Adjustment knob counter-
clockwise.
4. Check system. (Call distributor for service)
Product is too firm.
1. No mix in hopper.
2. Consistency temperature setting is too
firm.
1. Fill hopper with mix.
2. Turn Consistency Adjustment knob counter-
clockwise.
ADD MIX
OFF ON
MIX OUT
OFF FLASHING
Conditions
Normal operation
mode
Mix below deep
sensor
Refrigeration has
been running for
30+ minutes
Drive Motor
Failure
Operation
Normal Timers Timers Timers
Corrective
Action
N/A Add mix
Contact Service
Technician
Contact Service
Technician
Shallow sensor is only for autofill sensor.
Simultaneous
FLASHING
Alternate
FLASHING
Sensors
ADD MIX and MIX OUT lights will turn off as soon as mix touches deep sensor.