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Troubleshooting Guide 9
subzero.com
Troubleshooting
I
f your wine storage unit is not operating properly, use
the following troubleshooting guide before contacting
Sub-Zero factory certified service. This guide will save
you time and trouble and may help you avoid the expense
of a service call.
The wine storage unit is not operating.
• Check that control knob is ON, refer to page 5.
• Check the household fuse or circuit breaker to see if it
has been blown or tripped. A power outage may also
have caused a disruption in service.
Interior temperature has changed.
• Check temperature control setting to see if it has been
changed.
Unit not cooling properly.
• Condenser area needs cleaning, refer to page 8.
• Fan motor not operating properly. Contact Sub-Zero
factory certified service.
• Compressor not operating. Contact Sub-Zero factory
certified service.
Excessive operating time.
• Condenser area needs cleaning, refer to page 8.
• Unit filled with warm wine. Unit must operate for up to
24 hours to cool warm wine.
• Check door gasket for proper seal.
• Thick frost on evaporator. Shut unit off until frost melts.
• Unit in warm room conditions. Sunlight or high room
temperatures will increase operating time.
T
hick frost on evaporator.
• Check door gasket for proper seal.
• Door not closing. Check door for obstructions.
• Thermostat not keeping unit off long enough. Contact
Sub-Zero factory certified service.
• Excessive operating time. Check for cause.
Interior lighting does not work properly.
• Light bulb burned out. Replace light bulb, refer to
page 7.
• Check that door closes properly to depress light
switch.
• Cannot switch light on with door closed. Check rocker
switch.
Excessive noise.
• Some fan noise during operation is normal.
Water leaking inside or under unit.
• Drain trough hose plugged or out of position. Contact
Sub-Zero factory certified service.
• Drain pan over filling. Check door or door gasket.