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QUESTIONS AND ANSWERS
SYMPTOM POTENTIAL REASONS AND SOLUTIONS
Water does not boil • Kettle should be plugged into a 120 volt,
AC electrical outlet.
• The ON/OFF switch must be pressed downward
to start the heating process.
• Kettle must be filled to minimum level or boil-dry
mechanism will activate.
Auto Shut-Off feature • ON/OFF switch must be clear of obstructions.
does not activate Kettle will not turn off if the switch is constrained.
• Automatic Shut-Off activates when the water boils.
If the kettle is unplugged before water boils,
switch must be manually moved to off position.
If you have any questions or comments please call our toll-free Customer Service number
1-800-597-5978.
2 YEAR LIMITED WARRANTY
Sunbeam Products Inc. warrants to the original purchaser, subject to the limitations and exclusions set forth below, that this
product shall be free, in all material respects, of mechanical and electrical defects in material and workmanship from the date
of purchase for two years. This warranty does not cover normal wear of parts or damage resulting from any of the following:
negligent use or misuse of the product, use on improper voltage or current, use contrary to operating instructions
or disassembly, repair or alteration by any person other than an authorized service center.
Our obligation hereunder is limited to repair or replacement, at manufacturer's option, of the product during the warranty
period, provided that the product, along with the model number and original dated proof of purchase, is sent postage
prepaid, directly to the following address:
For products purchased in the United States:
SUNBEAM APPLIANCE SERVICE STATION
117 Central Industrial Row
Purvis, MS 39475
For products purchased in Canada:
SUNBEAM APPLIANCE SERVICE STATION (KND)
Please call 1-800-663-8623 or email us at
consumeraffairs@consumer.sunbeam.com
Do not return this product to the place of purchase or to the manufacturer; doing so may delay the processing of your
warranty claim.
Answers to questions regarding this warranty for for your nearest authorized service location may be obtained by calling
toll-free 1-800-597-5978 or by writing to Sunbeam – Consumer Affairs, at P.O. Box 948389, Maitland, FL 32794-8389.
Answers to questions regarding this warranty or for your nearest Canadian authorized service location may be obtained
by calling toll-free in Canada 1-800-667-8623. For warranty information or for an authorized service location outside
of the United States and Canada, please see the warranty service card inserted in the product packaging.
DISCLAIMER
Product repair or replacement as provided under this warranty is your exclusive remedy. SUNBEAM PRODUCTS, INC.
SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT OR ANY PART THEREOF. EXCEPT TO THE EXTENT
PROHIBITED BY APPLICABLE LAW, SUNBEAM PRODUCTS, INC. DISCLAIMS ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THIS PRODUCT OR ANY PART THEREOF.
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations
on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights, which vary, from State to State or Province to Province.