Filter
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20
Trouble Shooting Guide
Problem Possible cause What to do
Coffee runs down the side of the Filter handle is not attached correctly, or See “Preparing an espresso” pg13.
filter handle has not been tightened sufficiently.
Edge of filter insert is not free of coffee Clean around the top edge of the filter
granules. and wipe the brewing head clean of coffee.
The brewing head is dirty. Wipe brewing head with a damp cloth.
The brewing head is defective. Contact a Sunbeam Service Centre.
Brew head rubber seal is damaged or worn. Contact a Sunbeam Service Centre.
No coffee runs through. No water in the water reservoir. Fill reservoir with water.
Water reservoir not correctly assembled. Press firmly down on the water reservoir to
ensure it is correctly positioned.
Steam dial set to ‘ ’ setting. Ensure the steam dial is in the ‘
•
’ off position.
Brewing filter may be blocked. See “Descaling the espresso machine”
pg18.
The filter is blocked, the coffee grounds Empty out the filter and rinse under water
are too fine or tamped down too hard. to clean. Wipe the brewing head with a
cloth.Repack the filter with coffee and tamp
down coffee. See “Care & Cleaning” pg16.
Coffee pours out in drops. Coffee grounds are too fine or are too Ensure you are using an evenly ground
compacted. coffee and do not compact the grounds so
firmly.
Machine blocked by scale build up. See “Descaling the espresso machine”
pg18.
Espresso does not have any Crema. Coffee is old or dry. Use fresh coffee and once you open the
coffee be sure to store it in an airtight
container.
Coffee not compacted firmly enough. Compact coffee grounds more firmly.
Coffee too coarse. Grind the coffee to a finer texture or change
brands of espresso coffee to a finer grind.
Not enough coffee in filter. See “Functions of your Café Ristretto
™
” pg13.
Handle comes off during brewing. Coffee tamped too hard. Tamp the coffee grinds lighter.
Coffee grind is too fine. Change to a coarser grind of coffee.
Filter handle is not attached correctly, or See “Preparing an espresso” pg13.
has not been tightened sufficiently.
Top edge of filter is not free Clean around the edge of the filter and
of coffee granules. wipe the brewing head clean of coffee.