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Troubleshooting
Dishwasher does not work:
. • Check if the unit is plugged in. The plug may have come loose.
. • Check if the electrical wall receptacle is of proper voltage.
. • Check if circuit breaker needs to be reset or if the fuse needs to be replaced.
. • Check if the unit is on "Off" mode.
. • Check if the door is open. You may have to close the door properly.
Dishware and glassware/flatware are cloudy and not cleaned:
. • Use of old or poor detergent. You need to make sure that detergent is fresh.
. • The water may be hard in your area. You may need to install water softener.
. • Spray arms may be blocked. You may need to rearrange dishware and utensils.
. • Water pressure may be low. You may need to adjust the water pressure. Make sure it is between
20 to 120 (PSI).
. • Water temperature may be lower than what is recommended. (120 Degree F / 49 Degree C) You
may need to adjust water regulator.
. • Overloading of dishware. You may need to rearrange or remove some dishware from the load.
. • May have selected wrong cycle. You may need to select proper cycle.
Dishes are not dry:
. • Vented dry option is off. You need to check if vented dry option is "ON" position.
. • Low water temperature. You may need to regulate water temperature to 120 Degree F / 49
Degree C.
Dishware chipped:
• This is due to poor loading or overloading. You need to be careful when loading. Do not overload. You
need to place glassware securely against pins. Make sure delicate items are on the side rack. We
recommend that fine chinaware or crystal items should be hand washed.
Noise:
Some of the sounds you will hear are normal.
. • You will hear sound of the water fill and rinse.
. • You will hear drain valve opening to pump water out.
. • You will hear motor stopping at the end of the cycle.
. • If some utensils are not secure in the rack, you will hear that they are being tossed around the
tub.
Steam is coming out from back of the unit:
This is normal.
You will see that steam is coming out through the back exhaust outlet during the dry cycle and when the
hot/warm water is being pumped out through the drain hose.
Oversudsing:
This is due to use of regular hand washing detergent.
You may need to check if the detergent is for "Automatic Dishwasher Use". If not then you need to
use the proper detergent that is for dishwasher.
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