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TROUBLESHOOTING
Troubleshooting is not an exact science, several factors may play a part in why your unit is not operating correctly.
The following symptoms are a general idea of what may be causing the malfunction and should not be considered the
complete answer to the situation that you have with your machine. Here are some of the possible problems you may
encounter and possible solutions to those problems.
TESTS
Serviceonthisoranyotherappliancemustbeperformedbyqualiedpersonnelonly.
Consult your Toastmaster Authorized Service Agent Directory. You can call our toll free
number 1-800-264-7827 or visit our website WWW.STAR-MFG.COM for the service agent
nearest you.
BOTH HIGH AND LOW VOLTAGES ARE PRESENT INSIDE THIS APPLIANCE WHEN THE
UNIT IS PLUGGED/WIRED INTO A LIVE RECEPTACLE. BEFORE REPLACING ANY PARTS,
DISCONNECT THE UNIT FROM THE ELECTRIC POWER SUPPLY.
If an item on the list is followed by an asterisk (*), the work should be done by a factory authorized service
representative.
USE OF ANY REPLACEMENT PARTS OTHER THAN THOSE SUPPLIED BY TOASTMASTER
OR THEIR AUTHORIZED DISTRIBUTORS CAN CAUSE BODILY INJURY TO THE OPERATOR
AND DAMAGE TO THE EQUIPMENT AND WILL VOID ALL WARRANTIES
2M-W1624 TM 36” RANGE OP MANUAL
2M-W1624 TM 36” RANGE OP MANUAL
RANGE TOP TROUBLESHOOTING
Symptom Possible Causes
Hotplate will not heat
No power to unit
Defective thermostat
Failed element
French Plate will not heat
No power to unit
Failed 3-heat switch
Failed element
Griddle plate will not heat
No power to unit
Failed thermostat
Failed element
Possible Causes Test
Failed Thermostat Verify calibration
Failed element Remove the wires and check for continuity across the element*
Failed 3-heat switch Call factory or consult service manual for proper test
CAUTION
WARNING
NOTICE: