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Something not working
Maintenance must only be carried out by a competent/qualified person. Do not try to alter/modify
the appliance yourself, as this could be dangerous.
We recommend that your appliance has an annual gas safety check carried out by our approved
service organisation.
Please carry out the following checks on your appliance before calling a Service Engineer. It may
be that the problem is a simple one that you can solve yourself without the expense of a service
call.
In-guarantee customers should make sure that the checks have been made as the engineer
will make a charge if the fault is not a mechanical or electrical breakdown.
Please note that proof of purchase is required for in-guarantee service calls.
Problem Possible solution
Check that the appliance has been wired in to the appliance
supply and is switched on at the wall.
Check that there is not a problem with your gas supply.
You can do this by making sure the other gas appliances such
as central heating or gas fires are working.
Check that the main appliance fuse is working.
The grill oven and timer do not
work.
If you have checked the above:
Allow the appliance to cool for a couple of hours. The
appliance should now be working normally.
The timer does not work
Check that the instructions for the operation of the timer are
being closely followed.
Check that the appliance is correctly installed and is level. The oven is not cooking evenly.
Check that the recommended temperatures and shelf positions
are being used.
The oven light fails to illuminate. The oven light bulb may need replacing.
Check that the recommended temperatures and shelf positions
are being used. Be prepared to adjust the temperature up or
down slightly to achieve the results you want.
The oven temperature is too
high or too low.
Refer to the main oven section.
The hob burners will not light. Ensure the burner parts have been placed correctly.
Check that there is not a problem with your gas supply. You
can do this by making sure the other gas appliances such as
central heating or gas fires are working.