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Before
Calling
Service Guide
for Common
Problems
Caution:
Disconnect Power Supply Prior to
Attemptin(, Any Service!
You may register online at www.victory-refrig.com,
fax
this completed
page
to
(856)
428-7299, or copy and mail
form below to Victory.
*NOTE:
The following mail-in form or online registration must be
filled
out and
forwarded to
Victory
by the
installer or customer
within
10 days after start-up.
Failure
to
do this will invalidate the warranties.
Retain this information
for
your
records.
110 WOODCREST ROAD
CHERRY
HILL, NJ 08003-3648
TEL:
(856)
42B42OO
.
FAX:
(856)
428-7299
WARRANTIES NOT
VALID
UNLESS
REGISTERED AT
FACTORY
WITHIN 10 DAYS AFTER START.UP
DATE.
ORIGINAL
DATE
OF
INSTALLATION
CUSTOMER
/
END-USER NAME
STREET
CITY
DEALER'S NAME
STREET
Cabinet Model
No.
Cabinet Serial No.
(Data plate
information
located inside cooler on the
upper
left wall)
PHONE
STATE
ZIP CODE
PHONE
Problem Possible Cause
Remedv
Cooler
not runnjng.
Fuse
blown or crrcurt breaker tri00ed.
Reolace
fuse
or
reset
circutt breaker
Power
cord unplugAed
Plug rn cord.
Thermostat
in
"OFF"
Dosrtion.
Tu'n
t*ermosrat
ciockw se and set tenoeratLre.
lmproper
voltage supplred to cooier.
(voltage
does
not match
data
plate)
Oorrect supply
v0ltage.
(remove
extensr0n cords 0r otner
eouiornent on circuit. etc.)
Thermostat set too hish. Set thernostat to ower terDerature.
Condensing unit on cooler
runs for
prolonged
period
or
c0ntr
nu 0u
s
ly.
Excessive amount of
wa'm
t'oduct.
Allow adeouate trme 10r 0roduct t0 cool down.
P'0i0qged
d00r 00errnP,S 0r d00r(s) ata'
Make sure door rs closeo. Avord orolonped door ooelrnEs.
Dirtv condenser coil. Clean the condenser
coil.
Inproper air
flow
arourd condensrng
unrt.
'nsure
adequale
arr space,
relocate
away
fron
heat
generating
equipment, drrect
sunlight, or direct
path
of arr
conditionins or heating ducts,
Evaporaror corl blocked
with rce. Turn unit off and allow coil to defrost.
lvlake sure therm0stat
is not
set too
cold
and
that door(s) seal
properly.
Cooler temperature too
hrgh
Thermostat set too hrsh. Set thermostat to lower temoerature.
Poor
circulation
in
cooler.
Re-arange
orodLct
to allow
0rooer
a'r
circu'aiton
Excessive amount of
warm
oroduct.
Allow
adequate trme
tor
product
l0
c00l dowr.
Prolonped door ooenings or door{s) arar Make sure door ,s closeo. Avord orolonsed
I'd
ooenings
Dirtv condenser coil. Clean the condenser coil.
insuffrcrent clearance around cooler
or excessively
high
ambient
temoerarure.
Insure
adequate air
space, relocate away
from heat
generating
equrpmenl
(overs.
tryers,
etc.) and
ort of dr,ect sun
ght.
Evaporator coil blocked wilh ice.
Turn
unrt otf and ail0w
corl t0 detrost.
l\4al(e
sure therm0stat
rs n0t set
ton.nld end thet dnnrfc)
qpelcrJ
nronprlv
Cooler
is noisy.
Part(s) loose. Locate and tiphten
loose
oart(s).
Tubinp
vibrating. Insure
tubtng
is tree trom contact
wtth
other tubtng
or components
Cooler
is freezrng
product.
Thermostat is
set too
low
seL tnermostat to ntgner temDerature.
t.looler overloaded wttn 0roduct. Remove or rcafianpe oroduct.
Cooler
compressor
will
not
start
-
hums and trips on
nvo/l^ad n/ntpalnr
Dirtv
condenser coil.
Clean the condenser corJ
Lxcessrve
heal
generated
lrom
corirnmpnr ncarnv
Relocate
cooler,
or adjacent heat
generating
equrpment.
Vottape
to cooler too
hiph
or too
low. Check and corect supply
vollage.
CITY
STATE
ZIP CODE