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22
Troubleshooting
Product Care
Performance problems often result from little things that can be fixed
without tools. Listed in the chart below are some of the most common
problems consumers run into with their wine cellar. Please read through the
troubleshooting chart and "Service Information" on the next page before
calling for service on your wine cellar.
Problem
Wine cellar will not operate - Is the power cord plugged into a live circuit
with the proper voltage? Has a household fuse blown or circuit breaker
tripped? Is the power switch in the ON position?
Water in the defrost pan - This is normal in hot, muggy weather. Make
sure the pan is level so it does not overflow.
Lights do not work - Has a household fuse blown or circuit breaker
tripped? Is a light burned out?
Wine Cellar seems to run too long - The motor will run longer on hot
days, if the room is too warm, several warm wine bottles are added at the
same time, or if the door is opened too often.
Wine Cellar too warm - Is the electronic control center set properly? Has
the door been left open for a long period of time?
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Service Information
If service is required, call your dealer or authorized service
agency. The name of the authorized service agency can be
obtained from the dealer or distributor in your area.
Have the following information readily available.
• Model number
• Serial number
• Date purchased
• Name of dealer from whom purchased
Clearly describe the problem that you are having. If you are
unable to obtain the name of an authorized service agency, or
if you continue to have service problems, contact Viking
Range Corporation at (888) 845-4641 or write to:
VIKING RANGE CORPORATION
PREFERRED SERVICE
1803 Hwy 82W
Greenwood, Mississippi 38930 USA
Record the information indicated below. You will need it if
service is ever required.
The serial number and model number for your wine cellar are
located on the right wall in the bottom zone.
Model No. _______________________________________________________________
Serial No.________________________________________________________________
Date of Purchase _______________________________________________ _______
Date Installed ___________________________________________________________
Dealer’s Name _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Address _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
If service requires installation of parts, use only authorized
parts to insure protection under the warranty.
Keep this manual for future reference.