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W W W . V I N O T E M P . C O M
TROUBLESHOOTING
You can solve many common wine cellar problems easily, saving you the
cost of a possible service call. Try the suggestion below to see if you can
solve the problem before contacting Vinotemp at info@vinotemp.com.
SYMPTOM POSSIBLE CAUSE
Door will not close
properly.
• The wine cellar is not level.
• The shelves are out of position.
• The door was reversed and not properly installed.
• The door gasket is dirty.
• A bottle in the cellar is too long.
Unit does not
operate—does not
have power
• Check that unit is plugged into the wall socket.
• Make sure the wall socket has power. If outlet is controlled
by a wall switch, make sure switch is set to on. Test wall
socket functionality by testing another electrical appliance
in the power socket.
Power is ON but
the unit will not
cool.
• Make sure there are at least 3 to 5 bottles in the unit.
When using the unit for the first time, it can take up to 24
hours to reach the desired temperature.
• If the room temperature is at the high end of the ambient
temperature range, it may have more difficulty achieving
a low internal temperature.
• To achieve accurate temperature control, the unit should
not be used or operated in any of the following locations:
o In a sunny place, a room with poor air circulation such
as a garage or near another heat-producing appliance
such as a dishwasher, oven or refrigerator.
o With an outlet shared with a refrigerator, as the
refrigerator will drain power from the wine cellar.
• Make sure the cooler has proper clearances at side and
rear and is located in a well-ventilated area.
• Door is not closed tightly or is being opened too
frequently.
Fan is always
running.
• This is simply a function of the cooling system. The lower
the setting, the more the fan will run. If the room is very
warm, the cooler will run more.
• The unit has been designed to run continuously when
operating at the lower temperatures.
Vibrations • Check to make sure the wine cellar is level.
Frost appears in
cabinet (on back).
• Either too much humidity or too low of temperature inside
cabinet. Unplug cooler and allow to manually defrost.
Reconnect when ice has melted. If problem persists,
contact for service instructions.
Inside light
flashes.
• In some instances, this is normal. The light may flash
when the automatic defrost function starts to work.
• Set temperature is higher than inner temperature. Adjust
temperature to resolve.