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5. WHAT VOIDS THIS WARRANTY.
Abuse, misuse, mishandling, negligent use, alteration of the Machine, exposure to abnormal or extreme
conditions, usage with voltage supply other than that specified on the Machine, or failure to follow
the operating instructions will void this Guarantee. The Guarantee is also void if repairs to the Machine
or any component part of the Machine are performed by someone other than either Vitamix or an
authorized Vitamix Service Provider or if any component part of a Machine is used in combination with a
motor-base or container or other part that is not expressly authorized by Vitamix.
6. HOW TO OBTAIN RETURNS AUTHORISATION UNDER THIS WARRANTY.
In the event that the Machine or any component part of the Machine needs service or repair, you must
contact us by email at service@vitamix.com or by phone at 0808 156 6633 (UK) or 0766 709854
(Ireland) to obtain a Return Authorisation number and detailed return instructions. You should then
return the entire machine in the original or sufficient packaging, along with your Return Authorisation
number and proof of purchase. We will then process your claim accordingly.
Purchaser is responsible for the costs of special shipping requests.
PLEASE NOTE it is essential that the Machine be received by Vitamix no later than the last day of the
Guarantee period. Late claims will not be considered.
This Guarantee is honored directly through Vita-Mix Corporation.
United States United Kingdom
Vita-Mix® Corporation Vita-Mix® Corporation
8615 Usher Road c/o Sparks Transport
Cleveland, Ohio 44138-2199 USA Wells Road
+1.440.235.4840 Glastonbury, Somerset BA6 9AG
service@vitamix.com 0808 156 6633 (UK) or 0766 709854 (Ireland)
Any repaired or replaced Machine will be guaranteed on these terms for the unexpired portion of this
Guarantee.
This Guarantee is for the benefit of you, the purchaser. No benefits may be given to any third party,
except through a valid transfer by private sale to another person for domestic use of the Machine user
during the period of operation of this Guarantee.
This Guarantee does not confer any rights other than those expressly set out above and does not cover
any claims for consequential loss or damage.
You have statutory rights in relation to the Machine. This Guarantee is offered as an extra benefit and
does not affect your statutory rights as a consumer.
Additional written copies of this Guarantee can be obtained by writing to either address listed above.
Please include a stamped and self-addressed envelope for each copy of the Guarantee requested.
This Guarantee applies to Machines purchased from an authorized retailer of Vitamix within the UK
and Ireland.
WARRANTY