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Troubleshooting
Performance problems often result from little things you can fix without tools. Please read through “Before calling
for assistance . .” below before calling for service on your appliance.
Before calling for assistance . . .
Listed in this chart are the most common problems consumers run into with their appliances. Please read through
this and see if it can solve your problem.
PROBLEM CHECK THE FOLLOWING
Your refrigerator
will not operate
Is the power supply cord firmly plugged into a live circuit with proper voltage?
Has a household fuse or circuit breaker blown/tripped?
Is the Refrigerator Control set to the OFF position?
The lights do
not work
Is the power supply cord firmly plugged into a live circuit with proper voltage?
Has a household fuse or circuit breaker blown/tripped?
Is a bulb burned out?
The optional
ice maker
does not work
Is the freezer cold enough to make ice? It could take overnight for the freezer to reach
the proper temperature.
Is the ON/OFF lever in the ON (down) position? (See page 11.)
Is the water valve turned on?
Does the water line have a clog or leak?
Unfamiliar sounds
Is something on top of or behind the refrigerator?
or a rattling/
jingling noise
Some new sounds are normal. See “Understanding the sounds you may hear” on
page 15.
There is water in
the defrost pan
This is normal on hot, muggy days. Make sure the refrigerator is level so the pan does
not overflow.
The motor seems
Are the condenser coils dirty?
to run too much
Has the door been opened often? Has a large amount of food been added at one
time? The motor naturally runs longer if these things happen.
Is the room hot? If the room is too warm, the motor runs longer to keep the unit cool.
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