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TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call.
Your refrigerator will not operate
■ Is the power supply cord unplugged? Plug into a grounded
3 prong outlet.
■ Has a household fuse or circuit breaker tripped? Replace
the fuse or reset the circuit.
■ Is the Refrigerator Control turned to the OFF position?
See the “Using the Control” section.
■ Is the refrigerator defrosting? Recheck to see whether the
refrigerator is operating in 30 minutes. Your refrigerator will
regularly run an automatic defrost cycle.
The lights do not work
■ Is the power supply cord unplugged? Plug into a grounded
3 prong outlet.
■ Is a light bulb loose in the socket or burned out? See the
“Changing the Light Bulb(s)” section.
There is water in the defrost drain pan
■ Is the refrigerator defrosting? The water will evaporate. It is
normal for water to drip into the defrost pan.
■ Is it more humid than normal? Expect that the water in the
defrost pan will take longer to evaporate. This is normal when
it is hot or humid.
The motor seems to run too much
■ Is the room temperature hotter than normal? Expect the
motor to run longer under warm conditions. At normal room
temperatures, expect your motor to run about 40% to 80% of
the time. Under warmer conditions, expect it to run even
more of the time.
■ Has a large amount of food just been added to the
refrigerator? Adding a large amount of food warms the
refrigerator. It is normal for the motor to run longer in order to
cool the refrigerator back down. See the “Refrigerator
Features” section.
■ Are the doors opened often? Expect the motor to run longer
when this occurs. In order to conserve energy, try to get
everything you need out of the refrigerator at once, keep food
organized so it is easy to find, and close the door as soon as
the food is removed.
■ Is the control set correctly for the surrounding
conditions? See to the “Using the Control” section.
■ Are the doors closed completely? Push the doors firmly
shut. If they will not shut all the way, see “The doors will not
close completely” later in this section.
■ Are the condenser coils dirty? This prevents air transfer and
makes the motor work harder. Clean the condenser coils. See
the “Cleaning” section.
NOTE: Due to its high-efficiency motor, your new refrigerator will
run longer than your old one.
The refrigerator seems to make too much noise
■ The sounds may be normal for your refrigerator.
See the “Normal Sounds” section.
Temperature is too warm
■ Are the air vents blocked? Remove any objects from in front
of the air vents. See the “Ensuring Proper Air Circulation” for
the location of air vents.
■ Are the door(s) opened often? Be aware that the refrigerator
will warm when this occurs. In order to keep the refrigerator
cool, try to get everything you need out of the refrigerator at
once, keep food organized so it is easy to find, and close the
door as soon as the food is removed.
■ Has a large amount of food just been added to the
refrigerator ? Adding a large amount of food warms the
refrigerator. It can take several hours for the refrigerator to
return to the normal temperature.
■ Is the control set correctly for the surrounding
conditions? See the “Using the Control” section.
There is interior moisture buildup
■ Are the air vents blocked in the refrigerator? Remove any
objects from in front of the air vents. See the “Ensuring
Proper Air Circulation” for the location of air vents.
■ Is the door opened often? To avoid humidity buildup, try to
get everything you need out of the refrigerator at once, keep
food organized so it is easy to find, and close the door as
soon as the food is removed. (When the door is opened,
humidity from the room air enters the refrigerator. The more
often the door is opened, the faster humidity builds up,
especially when the room itself is very humid.)
■ Is the room humid? It is normal for moisture to build up
inside the refrigerator when the room air is humid.
■ Is the food packaged correctly? Check that all food is
securely wrapped. If necessary, repackage food according to
the guidelines in the “Refrigerator Features” section. Wipe off
damp food containers before placing in the refrigerator.
■ Is the control set correctly for the surrounding
conditions? See the “Using the Control” section.
■ Was a self-defrost cycle completed? It is normal for
droplets to form on the back wall after the refrigerator self-
defrosts.
The doors are difficult to open
■ Are the gaskets dirty or sticky? Clean gaskets and the
surface that they touch. Rub a thin coat of paraffin wax on the
gaskets following cleaning.