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If’ you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for assistance...
3. Lf you need service*...
Performance problems often result from little
things you can find and fix yourself without tools
of any kind.
If your dishwasher will not run, or stops during
a cycle:
l
Is the door tightly closed and securely
latched?
l
Has the cycle been correctly set?
l
Is the water turned on?
l
Have you checked your home’s main fuses or
circuit breaker box?
l
Is the dishwasher wired into a live circuit with
the proper voltage?
l
If the motor has stopped because of an over-
load, it will automatically reset itself within a
few minutes. If the motor does not start, call for
service.
If your dishwasher seems to run too long:
l
Are you using POTS & PANS Cycle or HI-TEMP
WASHING Option? The dishwasher may be
waiting for the water to heat.
l
Is your household water temperature set too
low? Low water temperature settings will
cause longer dishwasher operating times.
If water remains in the dishwasher:
l
Has the cycle completed?
l
A small amount of remaining water is normal.
l
Is drain air gap clogged?
If detergent remains in the covered detergent
cup:
l
Is the bottom rack in backwards? (The rack
bumpers should be at the front.)
l
Is the dishwasher detergent fresh and dry with-
out lumps?
l
Is the cycle completed?
Whirlpool has a
nationwide net-
work of franchised
TECH-CARE ’ Serv-
ice Companies.
TECH-CARE service
technicians are
trained to fulfill the
product warranty
and provide after-
warranty service,
anywhere in the United States. To locate TECH-
CARE service in your area, call our COOL-LINE
service assistance telephone number [see Step
2) or look in your telephone directory Yellow
Pages under:
APPLIANCES HOUSEHOLD.
ELECTRICAL APPLIANCES -
MAJOR SERVICE 6 REPAIR
MAJOR - REPAIRING 6 PARTS
OR
VvHlRLPOOL APPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISED TECH~CARE SERVICE
FRANCHISED TECH-CARE SERVICE
.\EKi’/f‘l; ( O.Wf!-\.V/ES
SERL’IC‘E ~‘OMPA.VIES
XYZ SERV;CE CO XYZ SERVICE CO
'23 Maple 999 9999
OR
123 Maple
999.9999
WASHING MACHINES, DRYERS
h IRONERS - SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH~CARE SERVICE
.SEHL’I(‘E ~‘O.~if’A.VIES
XYZ SERVICE CO
‘23 Maple
999.9999
4. If you have a problem?.
Call our COOL-LINE service assistance tele-
phone number(see Step 2) and talk with one of our
Consultants, or If you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
If you hear grinding, grating, crunching, buzz-
2000 M-63
ing sounds:
Benton Harbor, Ml 49022
l
A hard object has probably entered the
POWER CLEAN Module. The sound should 5. If you need FSP”
stop when the object is ground up.
2. If you need assistance?..
replacement parts%.
FSP is a registered trademark of Whirlpool Cor-
Call Whirlpool COOL-LINE@ service as-
poration for quality parts. Look for this symbol of
sistance telephone number. Dial free from
quality whenever you need a replacement part
anywhere in the U.S.:
for your Whirlpool appliance. FSP replacement
1-800-25343Ol
parts will fit right and work right, because they are
and talk with one of our trained Consultants. The
made to the same exacting specifications used to
Consultant can instruct you in how to obtain sat-
build every new Whirlpool appliance.
isfactory operation from your appliance or, if
* If you must call or write, please provide: model
service is necessary, recommend a qualified
number, serial number, date of purchase, and a
service company in your area.
complete description of the problem. This informa-
tion is needed in order to better respond to your
request for assistance.
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