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If you need service or assistance,
we suggest you follow these five steps:
1. Before calling for assistance...
Performance problems often result from lrttle things
you can find and frx yourself without tools of any kind.
If electrlclty goes off:
Learn how long power ~111 be off by calling the
power company.
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If sewice IS to be interrupted 24 hours or less, keep
freezer closed Most food WIII stay frozen.
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If service IS to be Interrupted longer than 24 hours,
do this
1. Remove all unfrozen food and store In a frozen
food locker OR...
2. Place 2 Ibs. (0.9 kg) of dry Ice in freezer for every cu
ft. of freezer space. This will keep frozen foods for 2
to 4 days. Wear gloves to protect your hands from
dry ice burns.
3. If neither food locker storage or dry ice is avail-
able, use or can perishable food at once
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The length of time food will stay frozen depends on
several factors For Instance: a full freezer will remain
cold longer than a freezer partially filled And a
freezer full of meat WIII stay cold longer than a
freezer frlled with baked goods. Also, if the food still
contains rce crystals, it may be safely refrozen, al-
though the quality and flavor may be affected Use
this food as soon as convenient If the condrtion of
the food IS poor or IS rn any way questronable. it IS
wise to drspose of it
If freezer stops running:
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Check to see rf power cord IS plugged Into the
outlet.
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Check fuse box or circuit breaker
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Check electric company for a power failure
If motor seems to run too long
1. If large amounts of unfrozen food have been put
into the freezer, motor will run longer
2. On hot summer days of if room is hot, motor will run
longer to provide correct amount of cooling.
If freezer feels warm
During normal operating conditions the freezer
transfers heat removed from food packages and air
space to the outside room air The freezer cabinet
may feel warm
If frost bullds up on the Mm strip around top of
cabinet
1. Check the fit of the lid to make sure it is sealing. With
the lid closed, press down firmly on the edges or at the
center of the lid. This pressure will cause the flexible lid
to fit flat against the cabinet and seal.
2. Do not open or close the lid by grasping a corner
Use the handle.
2. If you need assistance%.
Call Whirlpool COOL-LINE@ service assist-
ance telephone number. Dial free from any-
where in the U.S.:
i-aoo-2534301
and talk with one of ourtrained Consultants. The Con-
sultant can instruct you in how to obtain satisfactory
operation from your appliance or, if service is neces-
sary, recommend a qualified sewice company in
your area.
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