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If you need service or assistance, we suggest
you follow these four steps:
1.
Before calling for assistance...
Performance problems often result from little things
you can find and fix yourself without tools of any kind.
If your refrigerator will not operate:
l
Is the power supply cord plugged Into a live circuit
with the proper voltage? (See page 4 )
l
Have you checked your home’s maln fuses or circuit
breaker box7
l
Is the Refrigerator Control turned ON7
If there is a rattling or jingling noise, or other un-
familiar sounds:
l
Is something on top or behind the refrigerator mak-
ing noise when the refrigerator IS running?
l
New features on your new refrigerator make new
sounds. You may be hearing air flowing from the
fans, timer clicks for the defrosting cycle, defrost
water draining into the defrost pan
If your ice maker will not operate:
l
Has the freezer had enough time to get cold? With a
new refrigerator, this might take overnight.
l
Is the signal arm ON.. in the down positjon?
l
Is the water valve turned on? Is water getting to the
ice maker?
If there is water in the defrost pan:
l
In hot, muggy weather, this
IS
normal The pan can
even be half full Make sure the refrigerator IS level so
the pan doesn’t overflow
It the light does not work:
l
Have you checked your home’s main fuses or circuit
breaker box?
l
Is the power supply cord plugged Into a live circuit
with the proper voltage? [See page 4 ]
If a bulb is burned out:
l
See Instructtons forchanging lightbulbson page 6.
Use appliance bulbs only
If the motor seems to run too much:
l
Is the condenser, behind the refrigerator, free of dust
and lint?
l
On hot days, or if the room is warm, the motor natu-
rally runs longer
l
If the door has been opened a lot, the motor will run
longer to cool down the interior
Remember: Motor running time depends on dlf-
ferent things: number of door openings, amount of
food stored, temperature of the room, setting of the
controls.
And, your new refrigerator may be larger than your
old one so it has more space to be cooled It also has
a regular freezer instead of a frozen food compati-
ment. All this means better refrigeration and may re-
quire more running time than your old one
2. If you need assistance*...
Call Whirlpool COOL-LINE- service assistance
telephone number. Dial free from:
Continental U.S.
. . . . . . . . . . . . . (800) 253-1301
Michigan . . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii
. . . . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants. The Con-
sultant can Instruct you in how to obtain satisfactory
operation from your appliance or, if sewice is neces-
sary, recommend a qualified service company in
your area.
3.
If you need service*...
Whirlpool has a na-
tionwide network of
franchised TECH-CARE”
Service Companies.
TECH-CARE service
technicians are trained
to fulfill the product
warranty and provide
after-warranty service.
anywhere in the United
States To locate TECH-
CARE sewice in your area, call our COOL-LINE sewice
assistance telephone number [see Step 2) or look in
your telephone directory Yellow Pages under.
APPLIANCES-HOUSEHOLD
ELECTRICAL APPLIANCES-
MAJOR- SERVICE 8 REPAIR
MAJOR REPAIRING 8 PARTS
OR
WHIRLPOOL APPLIANCLS
WHIHLPOOL APPLIANCES
FRANCHISED Tt LH iAHt SERVlCt
FRANCHISED TECH CARE SrRVlCF
\t.liiIf t c 011f’-l\lt.~
.st.fi\‘f(‘t., OilI’\ \it;s
xv2 SERVICE ro
XYL SERVICE CO
123 Maplr 999 9999
123 Maple 999 9999
OR
WASHING MACHINES.DRYERS
8 IRONERS SERVICING
WHIHLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
\‘t.‘H1’f(‘t, COHf’4 YfE\
XYL SERVICE CO
123 MapI? 999 9999
4. If you have a problem*...
Call our COOL-LINE service assistance telephone
number (see Step 2) and talk with one of our Consul-
tants, or If you prefer, write to
Mr Stephen E. Upton, Sr. Vice President
Whirlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor, Ml 49022
*If you must call or write, please provide. model
number, serlal number, date of purchase, and a com-
plete description of the problem This information is
needed In order to better respond to your request for
assistance
0
FSP
R
ISP IS o
reglslered trademark of Whirlpool
Corporal~on for quollh/ parts Look for tpls synbol
of quality whenever you need a replacement
pari for your Whirlpool appliance FSP
replacement parts WIII fit rIghI and work right
because they are made lo the same exacilng
speclficalions used to build edery rew
WhIrlpool appliance