Filter
Top Products
If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for assistance.. .
Performance problems often result from llttle things
thou can ftnd and fix yourself without tools of any kind
If your refrigerator will not operate:
l
Is the electric cofd plugged in3
l
Is a fuse blown or a clrcult breaker tripped’
l
1s the Refrlgera:or Control turned Oh’
I? there is a rattling or jingling noise, or other
unfamiliar sounds:
l
Is something or top or behind the refrigerator mak-
lrg noise when the refrigerator IS running’
l
New features iln your new refrigerator make new
sounds ‘You may be hearing air flowing from the
fans timer clicks for the defrosting cycle defrost
water draining lnto?he defrost pan
If your ice maker will not operate:
l
Has the freezer noa enough time to get cold3 WltF
3 iew refrigera’or, this might take overnight
l
Is the sIgnal arm ON
r
the down pos~t~or’
l
Is the iwater valbe turned on? Is water getting to the
Ice maker’
If there is water in the defrost pan:
l
In hot, muggy weather, this IS normal The pan can
even be half full Make sure the refrigerator IS level
so the pan doesn t overflow
If the light doesn’t work:
l
Check fuses ard circuit breakers Make sure Its
plugged In
If a bulb is burned out:
l
See Instructions for changing light bulbs on page
5 Use appliance bulbs only
If the motor seems to run too much:
. Are the condenser
COIIS
free of dust and lint’
l
On hot days, or If the room
IS
warm the motor
iaturolly runs longer
l
If *he door has been opened a lot. or if a large
amount of food has been put in, the motor
will
run
onger to cool down the Inter/or
Remember: Mator running time depends on dlf-
fereqt things number of door openings, amount of
food stored temperature of the room, setting of ihe
controls
And, your neu refrigerator may be larger than
your old one so It has more space to be cooled It
also has a regular freezer instead of a frozen food
compartment All this means better refrigeration and
n;ay require more running ttme than your old one
2. If you need assistance”. . .
Call Whirlpool COOL-LINE @ service assls-
tance telephone number. Dial free from:
Contlnental U.S. . . . . . . . . . . . . (800) 253-1301
Michigan.. . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawall
. . . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants The
Corsultant can Instruct you In how to obtain satlsfac-
tory operation from your appliance or, If service is
necessary, recommend
a
qualified sewIce company
or
your area
3. If you need service”...
1 FRANCHISED SERVICE
Whirlpool has a nd-
tionwide network of
franchtsed TECH-CARE@
Service Companies
TECH-CARE service
!
technicians are trained
to fulfill the product
warranty and provide
after-warranty service,
anywhere in the United
States To locate
TECH-CARE service In your area, call our COOL-LINE
service assistance telephone number [see Step 2) or
look in your telephone directory Yellow Pages under
APPLIANCES-HOUSEHOLDS
ELECTRICALAPPLIANCES-
MAJOR- SERVICE 6 REPAIR
l-IF4
MAJOR- REPAIRING 6 PARTS
-..
WHIRLPOOL APPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
FRANCHISED TECH-CARE SERVICE
SERVICE COMPANIES
SERVICE COMPANIES
XYZ SERVICE CO
XYZ SERVICE CO
123 Maple 999.9999
123 Maple. 999.9999
OR
WASHING MACHINES. DRYERS
L IRONERS-SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVICE COMPANIES
XYZ SERVICE CO
123 Maple 999.9999
4. If you have a problem:“...
Call our COOL-LINE service assistance telephone
number (see Step 2) and talk with one of our Consul-
tants, or If you prefer, write to
Mr. Stephen E. Upton, Sr. Vice President
Whirlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor, Ml 49022
If you must call or write, please provide model
number, serial number, date of purchase, and a
complete description of the problem. This informa-
tion
IS
needed in order to better respond to your
request for assistance
*
FSP 1s o regIstered trademark of WhIrlpool
0
Corporation for quollty parts took for this symbol
of quality whenever you need o replacement pari
FSP
for your Whirlpool oppl~ance FSP replacement
parts ~111 fit right and work rlghl because they are
@
mode to the SORE exacting speclflcotlons used
to build every new WhIrlpool appliance