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If you need service or assistance, we suggest
yob follow these five steps:
1.
Before calling for assistance...
Performance problems often result from little things
you can find and fix yourself without tools of any kind
If the electrlclty goes off:
Learn how long the power will be off by culling the
power company.
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If service is to be interrupted 24 hours or less, keep
the freezer closed. Most food will stay frozen
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If service is to be interrupted longer than 24 hours,
do this:
1.
2.
3.
Remove all unfrozen food and store in a frozen
food locker.
OR...
Place 2 Ibs. (0.9 kg) of dry ice in freezer for every
cu. ft. of freezer space. This will keep frozen foods
for 2 to 4 days. Wear gloves to protect your hands
from dry ice burns.
If neither food locker storage or dry ice is avail-
able, use or can perishable food at once.
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The length of time food will stay frozen depends on
several factors. For instance: a full freezer will remain
cold longer than a freezer partially filled. And a
freezer full of meat will stay cold longer than a
freezer filled with baked goods. Also, if the food still
contains ice crystals, it may be safely refrozen, al-
though the quality and flavor may be affected. Use
this food as scan as convenient. If the condition of
the food is poor or is in any way questionable, it is
wise to dispose of it.
If your freezer stops running:
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Is the power supply cord plugged into a live arcuit
with the proper voltage? (See page 4.)
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Have you checked your home’s main fuses or circuit
breaker box?
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Is the Temperature Control turned ON?
If the compressor seems to run too long:
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Is the condenser, located on the buck of the freezer,
free of dust and lint?
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Is there enough air circulation space above and In
buck of the freezer7
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On hot summer days or if the room is hot, the com-
pressor will run longer to provide the correct amount
of cooling.
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If large amounts of unfrozen food have been put
into the freezer, the compressor will run longer.
2. If you need assistanceJr..
Call Whlrlpool COOL-LINE@ service asslst-
ante telephone number. Dlal free from any-
where In the U.S.:
l-800-253-1301
and talk with one of our trained Consultants. The
Consultant can instnrct you in how to obtain satis-
factory operation from your appliance or, if serv-
ice is necessary, recommend a qualified service
company in your area.
3. If you need service*...
Whirlpool has a na-
tionwide network of
franchised TECH-CARE@)
to fulfill the product
CARE service in your area, cull our COOL-LINE service
assistance telephone number (see Step 2) or look in
your telephone directory Yellow Pages under:
APPLIANCES-HOUSEHOLD-
ELECTRICAL APPLIANCES-
MAJOR-SERVICE 6 REPAIR
MAJOR-REPAIRING 6 PARTS
OR
-..
WHIRLPOOL APPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
FRANCHISED TECH-CARE SERVICE
SERVICE COMPANIES
SERVICE COMPANIES
XYZ SERVICE CO
XY2 SERVICE CO
123 MAPLE
999-9999
123 MAPLE
999.9999
OR
WASHING MACHINES, DRYERS
6 IRONERS-SERVICING
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE
SERVICE COMPANIES
XYZ SERVICE CO
123 MAPLE 999-9999
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