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If you need service or assistance, we suggest
you follow these four steps:
I. Before calling for assistance...
2. If you need assistance”‘. . .
performance Dr\,blems otter) result from little thinas
Call Whlrlpool COOL-LINE@ service assls-
2. Place 2 lbs (0 9 kg] of dry ice In freezer for every
cu fi of freezer space This WI// keep frozer foods
for 2 to 4 days Wear gloves to protect your hands
from dry Ice t>clrns
3. If neither tool.: IxKer st iraqe or c:rr ice 3
am
aoje use or c ~1 perishable food at once
l
:he length
elf ttr’e
t:;oa
WIJ
stay frozer aeperlds #’ r
c;everal fac?ors 1 jr instance c fclll freezer
lilli
remair:
md longer the,
:I freezer par?ol~y fIlled And a
‘reezer fclli of rImeat
~VIII
stay colct longer thar a
‘reezer filled wit’ baked goods Also If the food stll
$:on?oins ice cr; ,tols #t may be safely refrozerr 0
‘bough the quai ‘y ar;d fiavor rnoy be affected !Jse
*‘?Is
food as soor as contienlerIt If the cDndlrior of
-he f-od IS poor ,.>r :s lrl anv AKIV questtopable #+ 1s
MSP T
d’spose ,f t
If freezer stops running:
l
ShecL~ to see I‘ power coril s p~\~ggt-d lr;tc ‘he
,,ltlet
l
(Check %se box )r ; lrcult breaker
l
::,tleck elec?ric
3r”pary for a power iallure
l
He sure Temperature Control IS turned ON
If compressor seems to run too long:
l
Check +o see thcli cordenser located or
tx~cic
111
lreezer
IS
free of dust and Iin’
l
<l’rl hot summler c:ays ar If room
IS
hot, comlpresscr w111
YJP
longer tO prc . lile the correcr amount of cooling
l
i'
large ornoun’ of unfrozen food have been put
ir>to the freezer, compressor
~111
run lopger
l
:,‘heck to see tt ot there !s er)ough air c,rculat~~x
ipace above or d ir‘ bocic of the freezer
0
FSP
co
replacement
porl$
WIII hl rIghI and work rtght
becobse they are mode lo the same exochng
spec~f~cotions used lo butId ew3-v nev.
Whlrlp 101 oppllance
tance telephbne number. Dlal free from:
Contlnental U.S. . . . . . . . . . . . . (800) 253-l 301
Mlchlgan . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawall . . . . . . . . . . . (800) 253-1121
opd talk with one of our trained Consultants The
Consultant can Instruct you in how to obtain satisfac-
t0-y operation from your appliance oT, If service IS
rjecessorv, recommend a quailfled service corn
ponv In your area
3. If you need service”‘...
WhIrlpool has a na-
tionwide network of
-
franchised TECH-CARE’
warranty and provide
after-warranty service,
anywhere In the UnIted
States To locate
TFCH-CARE service lr> your area. call our COOL-LINE
service asststance telephone number (see Step 2) or
look In your telephone directory Yellow Pages under
APPLIANCES-HDVSEHD,.D~
ELECTRICALAPPLIANCES-
MAJOR-SERVICE L REPAIR
nFl
MAJOR- REPAIRING L PARTS
.,..
WHIHLPOOLAPPLIANCES
WHIRLPOOLAPPLIANCES
iRANCHlSEDTECH-CARESLII:,,Ct
FRANCHISEDTECH-CARESERVICE
SERVICE (‘0 MI’,, ‘\ if:.<
SERVICE C0MPA.VIE.S
XYZSERVICECO
'YZSERVICECO
123 Maple 999 9999
123Maple 999~9999
OR
WASHING MACHINES.DRYERS
8 IRONERS-SERVICING
WPlRLPOOLAPPLIANCES
FRANCHISEDTECH CARESERVICE
SEHVICE < OMPAXIES
XYL StHVlCE CO
120 Mall?
999 9999
4. If you have a problem “‘. . .
Call our COOL-LINE service assistance telephone
number (see Step 2) and talk with one of our Consul-
‘ants, or if you prefer, write to
Mr Stephen E Upton
Senior Vice President
Whirlpool Corporation
AdministratIve Center
2000 US-33 North
Benton Harbor, Ml 49022
.If you must call or write. please provide model
number, serial number, date of purchase, and a
complete descrlptlon of the problem This informa-
tlon IS rleeded in order to better respond to your
request for assistance