If you need setice or assistance, we suggest
you follow these five steps:
1. Before calling for assistance...
Performance problems often result from l/tile things
you can find ana fix yourself without tools of any kind
If electricity goes off:
Learn how long power
~111
be off by colllng the
power company
l
If sewIce IS to be Interrupted 24 hours or less, keep
freezer closed Most food
WI/I
stay frozen
l
If service IS to be Interrupted longer than 24 hours,
do this
Remove all anfrozerl food and store In a frozen
food locker OR...
Place 2 Ibs (0 9 kg] of dry Ice in freezer for every cu.
fi of freezer space This will keep frozen foods for 2
to 4 days. Wear gloves to protect your hands from
dry Ice burns
If neither foo 1 iocker storage or drv ce IS avail
able, use or (‘or) perlshable food a? once
l
The length of tlrle food
~111
stay frozen depends or\
several factors For instance 0 full freezer will rematn
ccld
longer than a freezer partially ftlled And a
freezer full of rleat
WI//
stay cold longer tharl a
freezer filled wltq baked goods Also if the food still
contains Ice crLstals it may be safely refrozen 01~
though the qua1 ty and flavor may be affected llse
this food as soorr as convenient If the conditior- of
the food
IS
poor or
IS
in any way questlonable
I: IS
wfse tc dispose 31 t
If freezer stops running:
l
Check to see I* power cord IS plugged lntc the
outlet
l
Check ftise box 3r circuit breaker
l
Check electric ( ompany for a power failure
l
3e sure Temperature Control IS turned ON
If compressor seems to run too long:
l
Check to see that condenser located or back of
freezer, IS free of dust and Iipt
l
3n hot summer clays or if room
IS
hot, compressor
WIII
run longer to pro,iide the correct amount of cooling
l
f large amounts of unfrozen food have been put
,cTo the freezer : ompressor will run longer
l
Check to see that there IS enough air circulation
space above a,ld 1~ back of the freezer
2. If you need assistance?..
Call Whirlpool COOL-LINE” service assist-
ance telephone number. Dial free from any-
where in the U.S.:
1-800-253-1301
and talk with one of our trained Consultants The Con-
sultant can Instruct you In how to obtain satisfactory
operation from your appliance or, if sewice is neces-
sary, recommend a qualified sewice company In
vour area.
3. If you need service*...
~TfL+l 01
I 2
7iF.C~CARE
FRANCHISED SERVICE
WhIrlpool has a na-
tionwide network of
franchised TECH-CARE@
Service Companies
TECH-CARE
service
technicIons are trained
to fulfill the product
warranty and provide
after-warranty service,
anywhere In the Unlted
States To
locate
TECH-CARE sewice In your area, call our COOL-LINE
sewice asslstance telephone number [see Step 2) or
look
ID
your telephone directory Yellow Pages under
APPLIANCES - HOUSEHOLD-
MAJOR SERVICE
a
REPAIR
ELECTAICAL APPLIANCES.
MAJOR - REPAIRING a PARTS
OR
.?HIULPOO. APPLIANCES
F9ArVCHlSt3 TIT11 CARE SEbV,CE
WHIRLPOOL APPllANLtC
FRANCHISED :tCH CAHL SEHVlCL
\t./ii /( t C OIlI'\ \lt\
5.; SFRVIC! 1-u
\bHL'/( t', oI//!l\/t.s
XYZ SERVICE CO
'3 MC13 I
WV 9999 1?3 Ma,%
999 9939
OR
WASHING MACHINES. DRYERS
a mo~ms -
SEI~VICING
v%HIRLPLlOL APPLIANCLS
FQAN(‘HISEU TECF CARE SEHVICF
4. If you have a problem?..
Call our COOL-LINE service assistance telephone
number [see Step 2) and talk with one of our Consul-
tants, or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
5.
If you need FSP’”
replacement parts?..
FSP is a registered trademark of Whirlpool Corpora-
tion for quality parts. Look for this symbol of quality
whenever you need a replacement part for your
Whtrlpool appliance. FSP replacement parts will fit
right and work right, because they are made to the
same exacting specifications used to build every new
Whirlpool appliance.
To locate FSP replacement parts in your area, refer
to Step 3 above or call the Whirlpool COOL-LINE serv
Ice assistance number In Step 2.
*If you must call or write, please provide: model
number, serial number, date of purchase, and CI com-
plete description of the problem. This information is
needed in order to better respond to your request for
assistance