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If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. Part 1 of this section
outlines possible problems, their causes, and actions you can take to solve each problem.
Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our toll-
free telephone number for help or calling for service, please provide a detailed description of
the problem, your appliance’s complete model and serial numbers and the purchase date.
(See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any
kind. Please check the chart below for problems you can fix. It could save you the cost of a
service call.
PROBLEM POSSIBLE CAUSE
SOLUTION
Nothing will
The power cord is not plugged
Plug the power cord into a live circuit
operate into a live circuit with proper
with proper voltage. (See Installation
voltage.
Instructions.)
A household fuse has blown or
Replace household fuse or reset
a circuit breaker has tripped.
circuit breaker.
The oven will You have not turned the Oven
Turn the Oven Selector to the
not operate
Selector to BAKE or BROIL. desired setting.
You have set a delayed start time.
Wait for the start time to be reached.
You have not turned the Oven
Turn the Oven Temperature Control
Temperature Control Knob to a Knob to a temperature setting.
temperature setting.
You have not set the MEALTIMER
Set the MEALTIMER clock correctly.
clock correctly. (See “Using the MEALTIMERTM
clock” on page 16.)
The surface
A household fuse has blown or a
Replace household fuse or reset
units will not
circuit breaker has tripped.
circuit breaker.
operate
You have not plugged in surface
Plug surface units in all the way.
units all the way.
(See “Replacing” on page 26.)
You are not setting the control Push control knobs in before turning
knobs correctly. to a setting.
Control
You are not pushing in before
Push control knob(s) in before
knob(s) will
turning.
turning to a setting.
not turn
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