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2. If you need assistance . . .
Call our toll-free telephone number. Dial free
from anywhere in the U.S.:
1-600~ROPER
(1-600-447-6737)
and talk with one of our trained consultants. The
consultant can instruct you in how to obtain
satisfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
For further information, write to:
Mr. William Clark
Consumer Assistance Representative
Roper Brand Appliances
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number in your
correspondence.
3. If you need service . . .
Contact the dealer from whom you purchased
the appliance or the authorized servicer in your
area. For help finding an authorized servicer in
your area, call our toll-free telephone number in
Step 2.
4. If you are not satisfied with
how the problem was
solved . . .
l
Contact the Major Appliance Consumer Action
Panel (MACAP). MACAP is a group of inde-
pendent consumer experts that voices con-
sumer views at the highest levels of the major
appliance industry.
l
Contact MACAP only when the dealer,
authorized servicer and Roper Brand Appliance
warrantor have failed to resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
l
MACAP will in turn inform us of your action.
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