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If you need service or assistance, we suggest
you follow these five steps:
1.
Before calling for assistance...
Performance problems often result from little
things you can find and fix yourself without tools of
any kind.
If dishwasher won’t run, or stops during a cycle:
l
Is door tightly closed and securely latched?
l
Has the cycle been correctly set?
l
Is water turned on?
l
Have you checked your home’s main fuses or cir-
cuit breaker box?
l
Is the power supply cord plugged into a live circuit
with the proper voltage (portable models]?
l
Has electrical power been interrupted?
l
lfthe motor has stopped because of an overload, it
will automatically reset within a few minutes. If the
motor does not start, call for service.
If your dishwasher seems to run too long:
l
Are you using POTS & PANS Cycle or HI-TEMP WASH-
ING Option? The dishwasher may be waiting for
the water to heat.
l
Is your household water temperature too low? Low
water temperature settings will cause longer dish-
washer operating times.
If water remains in the dishwasher:
l
Has the cycle completed?
If detergent remains in the covered detergent cup:
l
Is the bottom rack in backwards? (The rack bump-
ers should be at the front.)
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Is the dishwasher detergent fresh?
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Is the cycle completed?
If you hear grinding, grating, crunching, buzzing
sounds:
l
A hard object has possibly entered the POWER
CLEAN Module. The sound should stop when the
object is ground up.
2. If you need assistance or
service overseas.. .
Contact your Military Exchange or Whirlpool
distributor.
WHEN YOU RETURN TO THE
UNITED STATES
Migratory Policy
We realize that you’re purchasing a Whirlpool
appliance for what may be a temporary stay
in a particular area. If you are transferred to
the United States and find that your Whirlpool
appliance requires service within the war-
ranty period, simply contact a Whirlpool au-
thorized dealer or service agent. All he’ll re-
quire is proof of the purchase date of the
appliance. Service will be supplied as shown
in your printed warranty.
4. If
vou need service
in wthe U.S.*...
Whirlpool has a
nationwide network
of franchised TECH-
1
CARE” Service Com-
panies. TECH-CARE
service technicians
are trained to fulfill
L
FRANCHISED SERVICE
the product warranty
and provide after-
warranty service, anywhere in the United States. To
locate TECH-CARE service in your area, call our
COOL-LINE service assistance telephone number
[see Step 2) or look in your telephone directory
Yellow Pages under:
3. If you need assistance
in the U.S.*...
Call Whirlpool COOL-LINE * service assistance
telephone number. Dial free from:
Continental U.S. . . . . . . . . . . . . . . (8001 253-1301
Michigan . . . . . . . . . . . . . . . . . . . . . . (8001 632-2243
Alaska & Hawaii . . . . . . . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants. The
Consultant can instruct you in how to obtain satisfac-
tory operation from your appliance or, if service is
necessary, recommend a qualified service com-
pany in your area.
APPLIANCES- HOUSEtiOLD-
ELECTRlCAL APPLIANCES -
MAJOR-SERVICE 8 REPAIR
MAJOR-REPAIRING A PARTS
OR
WHIRLPOOL APPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISEDTECH-CARESERVICE FRANCHISEDTECH~CARESERVICE
SEHI',(‘E COMl'.~.~lES
.SERI’fC‘E ~‘OUPA.YlES
XYZSERVICECO
XYZ SERVICECO
123MAPLE 999~9993
123MAPLE
399 9399
OR
WASHING MACHINES, DRYERS
8 IRONERS-SERVICING
WHIRLPOOL APPLIANCES
FRANCHISEDTECH~CARE SERVICE
.sEK~lt ‘6 ~'oMPA.~lt~,~
XYZSERVICECO
123 MAPLE 999 9999
5. If you have a problem
in the U.S.*...
Call our COOL-LINE service assistance telephone
number (see Step 31 and talk with one of our Consul-
tants, or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000 US-33, North
Benton Harbor, Ml 49022
*If you must call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This informa-
tion is needed in order to better respond to your re-
quest for assistance.
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