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Troubleshooting
Most cooking problems often are caused by little things you can find and fix without tools of
any kind. Check the lists below and on the next page before calling for assistance or service.
If you still need help, see the “Requesting Assistance or Service” section.
If nothing operates, check the following:
Is the microwave oven plugged into a live outlet with the proper voltage?
(See Installation Instructions.)
Have you blown a household fuse or tripped a circuit breaker?
Has the electric company experienced a power failure?
Other possible problems and their causes:
PROBLEM
CAUSE
The microwave
l You are using the oven as a timer. Touch TIMER OFF to
oven will not run
cancel the Minute Timer.
l The door is not firmly closed and latched.
l You did not touch START/ENTER.
l You did not follow directions exactly.
l An operation that was programmed earlier is still running.
Microwave cooking
l The electric supply to your home or wall outlets is low or lower
times seem too long
than normal. Your electric company can tell you if the line
voltage is low. Your electrician or service technician can tell
you if the outlet voltage is low.
l The Cook Power is not at the recommended setting. Check
the “Microwave cooking chart” in the “Cooking Guide” section.
l Larger amounts of food need longer cooking times.
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