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If you need service or assistance,
we suggest you follow these four steps:
1.
Before calling for assistance...
Performance problems often result from little
things you can find and fix yourself without tools of
any kind:
If nothing operates:
l
Is the oven correctly plugged into a live circuit
with the proper voltage? (See page 17.)
l
Have you checked the main fuse or circuit
breaker box?
If the microwave oven will not run:
l
Is the timer set?
l
Is the door firmly closed and latched?
l
Did you touch START?
l
Did you follow the directions exactly?
If the microwave cooking times seem too long:
l
Is the electric supply to your home low or lower
than normal? Your electric company can tell
you if the line voltage is low.
l
Is the Cook Power set correctly?
l
Are you allowing for more time when cooking
more food at one time?
If the display shows the time counting down but
the oven is not cooking:
l
Is the oven door closed completely?
l
Is the oven in a standing time between QUICK
DEFROST and COOK. (See page 9.)
l
Have you set the controls as a kitchen timer?
If you do not hear the Programming Tone
(page 13):
l
Is the command correct?
l
Has the tone been cancelled?
If the fan seems to be running slower than
usual:
l
Has the oven been stored in a cold area? The
fan will run slower until the oven warms up to
normal room temperature.
If there has been a power interruption, the Dis-
play will show 88:88. Reset the clock [page 6).
2. If you need assistance%..
Call the Whirlpool COOL-LINE* service as-
sistance telephone number. Dial free from:
Contlnental U.S.
. . . . . . . . . (800) 253-1301
Mlchtgan . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii . . . . . . . . . (800) 2531121
and talk with one of our trained Consultants. The
Consultant can instruct you on how to obtain
satisfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
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