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ENGLISH 14
Problem Possible cause Solution
The appliance does not work. The mains power supply
or the appliance is not
connected.
Check your fuses and ensure
that there is power avaliable.
The door isn’t closed. Open and then close the door
before you try again.
A message is displayed such
as: F2, F3C, F7 or Err2, Err3,
Err5.
The oven has
recognized that a fault
has occured in one of it’s
sensors or similar.
Disconnect and wait 10
minutes before reconnecting,
then try to operate the oven
once more. If the problem
persists: call service.
The food is unevenly heated. Very thin parts such as
chicken wingtips and
such are not shielded.
Shield the thinner parts with
aluminum foil.
The food was heated at
a power level too high.
Choose a lower power level.
The turntable has
stopped.
Check that the turntable and
turntable support is in place
and the food is well centered,
not touching the cavity walls.
Food isn’t turning. The turntable has
stopped.
Check that the turntable and
turntable support is in place
and the cavity bottom is
clean.
After-Sales Service
Before calling the After-Sales Service:
1. See if you can solve the problem on your own (see the “What to do if ...” table).
2. Switch the appliance off and on again to see if the problem has disappeared.
If the fault persists after the above checks, contact IKEA After Sales Service.
Always specify:
- the type of fault;
- exact type and model of appliance;
- the After-Sales Service number (the number given after the
word “Service” on the rating plate) located on the inside
edge of the oven cavity (visible when the door is open);
- your full address;
- your telephone number.
If any repairs are required, please contact IKEA After Sales Service (to guarantee that
original spare parts will be used and repairs carried out correctly).
What to do if ...