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ENGLISH 19
• Transportation damages (such as
scratches, bumps, ..etc). If a customer
transports the product to his home or
another address, IKEA is not liable for
any damage that may occur during
transport. However, if IKEA delivers
the product to the customer’s delivery
address, then damage to the product
that occurs during this delivery will be
covered by IKEA.
• Cost for carrying out the initial installation
of the IKEA appliance.
However, if an IKEA service provider or
its authorized service partner repairs or
replaces the appliance under the terms
of this guarantee, the service provider or
its authorized service partner will reinstall
the repaired appliance or install the
replacement, if necessary.
These restrictions do not apply to fault-free
work carried out by a qualied specialist
using our original parts in order to adapt
the appliance to the technical safety
specications of another EU country.
How country law applies
The IKEA guarantee gives you specic legal
rights, which cover or exceed all the local
legal demands that are subject to vary from
country to country.
Area of validity
For appliances which are purchased in
one EU country and taken to another EU
country, the services will be provided in
the framework of the guarantee conditions
normal in the new country.
An obligation to carry out services in the
framework of the guarantee exists only if
the appliance complies and is installed in
accordance with the technical specications
of the country in which the guarantee claim
is made.
The dedicated AFTER SALES for IKEA
appliances
Please don’t hesitate to contact IKEA
appointed Service Provider to:
• make a claim under this guarantee;
• ask for clarications on installation of the
IKEA appliance in the dedicated IKEA
kitchen furniture;
• ask for clarication on functions of IKEA
appliances.
To ensure that we provide you with the
best assistance, please read carefully the
Assembly Instructions and/or the User
Manual before contacting us.
How to reach us if you need our service
Please refer to the last
page of this manual
for the full list of IKEA
appointed Service
Providers and relative
national phone numbers.
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In order to provide you a quicker
service, we recommend to use the
specic phone numbers listed on the
manual. Always refer to the numbers
listed in the booklet of the specic
appliance you need an assistance for.
Please also always refer to the
selected IKEA article numbers, 8 digit
codes and 12 digit service number
placed on the rating plate of your
appliance.
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SAVE THE SALES RECEIPT!
It is your proof of purchase and required
for the guarantee to apply. The sales
receipt also reports the IKEA name and
article number (8 digit code) you have
purchased.
Do you need extra help?
For any additional questions not related
to After Sales of your appliances please
contact your nearest IKEA store call centre.
We recommend you read the appliance
documentation carefully before contacting us.