Whirlpool 9760332A Range User Manual


 
18
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
Is the power supply cord unplugged?
Plug into a grounded 3 prong outlet.
Household fuse blown or circuit breaker tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Cooktop will not operate
Is the control knob set correctly?
Push in knob before turning to a setting.
Is the Cooktop Lockout set?
See Cooktop Lockout section.
Surface burners will not operate
Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
Is the control knob set correctly?
Push in knob before turning to a setting.
Are the burner ports clogged?
See Sealed Surface Burners section.
Surface burner flames are uneven, yellow and/or noisy
Are the burner ports clogged?
See Sealed Surface Burners section.
On models with caps, are the burner caps positioned
properly?
See Sealed Surface Burners section.
Is propane gas being used?
The appliance may have been converted improperly.
Contact a service technician or see Assistance or Service
section.
Surface burner makes popping noises
Is the burner wet?
Let it dry.
Excessive heat around cookware on cooktop
Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than ½" (1.3 cm) outside the cooking area.
Cooktop cooking results not what expected
Is the proper cookware being used?
See Cookware section.
Is the control knob set to the proper heat level?
See Cooktop Controls section.
Is the appliance level?
Level the appliance. See the Installation Instructions.
Oven will not operate
Is this the first time the oven has been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
Is the electronic oven control set correctly?
See Electronic Oven Control section.
On some models, is the Control Lockout set?
See Control Lockout section.
Oven burner flames are yellow or noisy
Is propane gas being used?
The appliance may have been converted improperly. Contact
a service technician or see Assistance or Service section.
Cooling fan runs during baking, broiling or cleaning
It is normal for the fan to automatically run while the oven is in
use to cool the electronic control.
Oven temperature too high or too low
Does the oven temperature calibration need adjustment?
See Oven Temperature Control section.
Display shows messages
Is the display showing PF or a flashing time?
There has been a power failure. Clear the display. See
Display(s) section. On some models, reset the clock, if
needed. See Clock section.
Is the display showing a letter followed by a number?
Depending on your model, press OFF/CANCEL, OFF or
CANCEL/OFF to clear the display. See Display(s) section. If
it reappears, call for service. See Assistance or Service
section.
Self-Cleaning cycle will not operate
Is the oven door open?
Close the oven door all the way.
Has the function been entered?
See Self-Cleaning Cycle section.
On some models, has a delay start Self-Clean cycle
been set?
See Self-Cleaning Cycle section.
Has a delay start been set?
See Timed Cooking section.