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If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for
If cooking results aren’t what you
assistance...
expected:
l
Is the range level?
Performance problems often result
l
Does the oven temperature seem
from little things you can find and fix
too low or too high? See page 10.
without tools of any kind.
l
If needed, have you preheated the
If nothing operates:
oven as the recipe calls for?
l
Is the power supply cord plugged
l
Are you following a tested recipe
into a live circuit with the proper volt-
from a reliable source?
age? (See Installation Instructions.)
l
Are you using pans recommended
l
Have you checked your home’s
in the Cooking Guide?
main fuses or circuit breaker box?
l
If baking, have you allowed 1Yz to 2
If the oven will not operate:
inches (4-5 cm] on all sides of the
l
Is the Oven Selector turned to a set-
pans for air circulation?
ting (BAKE or BROIL, but not TIMED
l
Are the pans the size called for in the
BAKE)?
recipe?
l
Is the Oven Temperature Control
l
Do the cooking utensils have
turned to a temperature setting?
smooth, flat bottoms and fit the sur-
face elements being used?
If surface unlts will not operate or
seem to cook too slow:
See the Cooking Guide for more infor-
l
Have you checked your home’s
mation on cooking problems and
main fuses or circuit breaker box?
how to solve them.
l
Is the surface unit control knob
turned to a setting other than OFF?
l
Are you using the proper cook-
ware? See page 7.
l
Do the control knobs turn?
If surface unit control knob@) will
not turn:
l
Did you push in before trying to turn?
2. If you need
assistance?..
Call Whirlpool COOL-LINE” serv-
ice assistance telephone number.
Dial free from anywhere in the U.S.:
l-800-253-1301
and talk with one of our trained con-
sultants. The consultants can instruct
you in how to obtain satisfactory oper-
ation from your appliance or, if serv-
ice is necessary, recommend a
qualified service company in your
area.
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