Filter
Top Products
If You Need Assistance
or Service
This section is designed to help you save the cost of a service call. Part 1 of this section
outlines possible problems, their causes, and actions you can take to solve each problem.
Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our
Consumer Assistance Center for help or calling for service, please provide a detailed
description of the problem, your appliance’s complete model and serial numbers, and the
purchase date. (See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any
kind. Please check the chart below for problems you can fix. It could save you the cost of a
service call.
PROBLEM
Nothing will
operate
The oven will
not operate
POSSIBLE CAUSE
SOLUTION
The unit is not wired into a live
Wire the unit into a live circuit with
circuit with proper voltage.
proper voltage. (See Installation
Instructions.)
A household fuse has blown or
Replace household fuse or reset
a circuit breaker has tripped.
circuit breaker.
The electronic controls have Refer to the section in this manual
not been set correctly (single/ describing the function you are
upper oven).
operating.
A delayed start time has been
Wait for the start time to be reached
programmed (single/upper
or cancel and reset the control.
oven).
The Oven Selector is not turned Turn the Oven Selector to BAKE or
to BAKE or BROIL (lower oven). BROIL.
The Oven Temperature Control Turn the Oven Temperature Control
is not turned to a temperature to a temperature setting.
setting (lower oven).
The Self-Clean-
The oven clock does not show Reset clock to show the correct time
ing cycle will
the correct time of day. of day. (See page 10.)
not operate
(single/upper
The Lock Lever is not in the
Move Lock Lever all the way to the
oven)
Clean position - all the way to right.
the right.
A delayed start time has been
Wait for the start time to be reached
programmed. or cancel and reset the control.
continued on next page
37