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If you need service or assistance,
we suggest you follow these five steps:
L Before calling for
assistance...
Performance problems often result
If cooking results are not what you
from little things you can find and fix
expected:
yourself without tools of any kind
l
Is the range level?
If nothing operates:
l
Are you using pans recommended
l
Is the power supply cord plugged
in the Cooking Guide?
into a live circuit with the proper volt-
. If baking, have you allowed I% to 2
age? (See “Installation Instructions:‘)
inches (4-5 cm] on all sides of the
l
Have you checked your home’s
pans for air circulation?
main fuses or circuit breaker box?
l
Have you preheated the oven as the
If the oven will not operate:
recipe calls for?
l
Is the Oven Selector turned to a set-
* Are the pans the size called for in the
ting [BAKE or BROIL.]
recipe?
l
Are you following a tested recipe
l
Is the Oven Temperature Control
from a reliable source?
turned to a temperature setting?
l
Do the cooking utensils have
If surface unlts will not operate:
smooth, flat bottoms and fit the sur-
l
Have you checked your home’s
face unit being used?
main fuses or circuit breaker box?
See the Cooking Guide for more infor-
l
Are surface units plugged in all the
mation on cooking problems and
way?
how to solve them.
l
Do the control knobs turn?
If surface unit control knob(s) will
not turn:
l
Did you push in before trying to turn?
2.
If you need
assistance%.
Call Whirlpool COOL-LINE@ serv-
ice assistance telephone number.
Dial free from anywhere in the U.S.:
l-800-253-1301
and talk with one of our trained Con-
sultants. The Consultants can instruct
you in how to obtain satisfactory oper-
ation from your appliance or, if serv-
ice is necessary, recommend a
qualified service company in your
area.
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