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If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for
assistance...
Performance problems often result
from little things you can find and fix
without tools of any kind.
If nothlng operates:
l Is the power supply cord plugged
into a live circuit with the proper volt-
age? (See Installation Instructions.)
l Have you checked your home’s
main fuses or circuit breaker box?
It the oven will not operate:
l Is the Oven Selector turned to a set-
ting [BAKE or BROIL, but not TIMED
BAKE)?
l Is the Oven Temperature Control
turned to a temperature setting?
If surface units will not operate:
l Have you checked your home’s
main fuses or circuit breaker box?
l Are surface units plugged in all the
way?
l Do the control knobs turn?
If surface unit control knob(s) will
not turn:
l Did you push in before trying to turn?
If cooking results aren’t what you
expected:
l Is the range level?
l Does the oven temperature seem
too low or too high? See page 10.
l If needed, have you preheated the
oven as the recipe calls for?
l Are you following a tested recipe
from a reliable source?
l Are you using pans recommended
in the Cooking Guide?
l If baking, have you allowed IYz to 2
inches (4-5 cm) on all sides of the
pans for air circulation?
l Are the pans the size called for in the
recipe?
l Do the cooking utensils have
smooth, flat bottoms and fit the sur-
face elements being used?
See the Cooking Guide for more infor-
mation on cooking problems and
how to solve them.
2. If you need
assistance%.
Call Whirlpool COOL-LINE8 serv-
ice assistance telephone number.
Dial free from anywhere in the U.S.:
l-800-253-1301
and talk with one of our trained con-
sultants. The consultants can instruct
you in how to obtain satisfactory oper-
ation from your appliance or, if serv-
ice is necessary, recommend a
qualified service company in your
area.
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