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Troubleshooting
Most cooking problems often are caused by little things you can find and fix without tools of
any kind. Check the lists below and on the next page before calling for assistance or service.
If you still need help, see “Requesting Assistance or Service” on page 32.
If nothing operates, check the following:
EPJ
Is the range plugged into a live outlet with the proper voltage?
(See Installation Instructions.)
Have you blown a household fuse or tripped a circuit breaker?
Other possible problems and their causes:
PROBLEM
The oven will not
operate
The surface units
will not operate
Control knob(s)
will not turn
CAUSE
l You have not set the electronic control correctly. Refer
to the section in this manual describing the function you are
operating.
l You have blown a household fuse or tripped a circuit
breaker.
l The surface units are not plugged in all the way.
(See “Replacing” on page 26.)
l You have not set the control knobs correctly. Push control
knobs in before turning to a setting.
l You are not pushing in before turning.
The Self-Cleaning l You did not press the Start/Enter pad.
cycle will not
operate
l The Lock Lever is not in the Clean position - all the way
to the right.
Cooking results
are not what you
expected
l The range is not level. (See Installation Instructions.)
l The oven temperature seems too low or too high. See
“Adjusting the oven temperature control” on page 15 to adjust
oven temperature.
l You did not preheat the oven before baking (if called for
in recipe).
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