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If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. First we outline possible problems,
their causes and their solutions. However, you may still need assistance or service. When calling our
Consumer Assistance Center for help or calling for service, you will need to provide a complete descrip-
tion of the problem, your appliance’s complete model and serial numbers and the purchase date. (See
page 2.) This information is needed to respond to your request properly.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any kind.
Please check the chart below for problems you can fix. It could save you the cost of a service call.
PROBLEM POSSIBLE CAUSE
SOLUTION
Nothing operates. The power supply cord is not
Plug power supply cord into a live circuit with
plugged into a live circuit
proper voltage. (See Installation Instructions.)
with the proper voltage.
A household fuse has blown Replace household fuse or reset circuit
or a circuit breaker has breaker.
tripped.
The oven will not
The Oven Selector is not Turn the Oven Selector to the desired setting.
operate.
turned to BAKE or BROIL.
A delayed start time has Wait for the start time to be reached.
been set.
The Oven Temperature Turn the Oven Temperature Control Knob to
Control Knob is not turned the desired setting.
to a temperature setting.
The automatic
Set the MEALTIMER clock correctly. (See
MEALTIMER”clock is not “Using the automatic MEALTIMER” clock” on
set correctfy.
page 15.)
The Stop or Start Time
If a delay start or stop is not desired, the Stop
Knobs for the automatic
and Start Time Knobs must be turned to the
MEALTIMERTM clock are not
correct time of day. Turn knobs till they pop out.
set at the correct time of day.
Surface units will
A household fuse has blown
Replace household fuse or reset circuit
not operate.
or a circuit breaker has breaker.
tripped.
The control knob(s) will not
turn.
Turn knob(s) again, pushing in as you turn.
continued on next page
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