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Requesting Assistance or Service
Call the Whirlpool Customer Interaction
Center toll-free at 1-800-253-1301.
Our consultants are available to assist you.
When calling: Please know the purchase date, and
the complete model and serial number
of your appliance This information will
help us better respond to your request.
Our consultants provide assistance with:
•
Features and specifications on our full line
of appliances
•
Installation information
If you need replacement parts
If you need to order replacement parts, we recom-
mend that you only use factory-authorized parts.
These parts will fit right and work right, because
they are made to the same exacting specifications
used to build every new Whirlpool appliance.
To locate factory-authorized parts in your area, call
our Customer Interaction Center telephone number,
your nearest authorized service center, or Whirlpool
Factory Service at 1-800-442-1111.
For further assistance
If you need further assistance, you can write to ask
any questions or tell us about your concerns at:
Customer Interaction Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your
correspondence.
•
Use and maintenance procedures
•
Accessory and repair parts sales
•
Specialized customer assistance (Spanish
speaking, hearing impaired, limited vision, etc.)
•
Referrals to local dealers, service companies, and
repair parts distributors
Whirlpool-designated service technicians are trained to
fulfill the product warranty and provide after-warranty
service, anywhere in the United States.
To locate the designated service company in your
area, you can also look in your telephone directory
Yellow Pages.
If you need assistance or service in U.S.A.