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If You Need Assistance
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This section is designed to help you save the cost of a service call. Part 1 of this section outlines
possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you
what to do if you still need assistance or service. When calling our Consumer Assistance Center for
help or calling for service, please provide a detailed description of the problem, your appliance’s
complete model and serial numbers and the purchase date. (See page 2.) This information will help us
respond property to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any kind.
Please check the chart below for problems you can fix. It could save you the cost of a service call.
PROBLEM POSSIBLE CAUSE
SOLUTION
Nothing will
The unit is not wired into a live
Wire the unit into a live circuit with proper
OpeNtO
circuit with proper voltage.
voltage. (See Installation Instructions.)
A household fuse has blown or a
Replace household fuse or reset circuit
circuit breaker has tripped. breaker.
The oven will not
You have not set the electronic
Refer to the section in this manual
operate
control correctly. describing the function you are operating.
‘ff&hz; programmed a delayed Wait for the start time to be reached.
The Self-Cleaning
The oven clock does not show Reset clock to show the correct time of
cycle will not
the correct time of day. day. (See page 9.)
operate
The Lock Lever is not in the Move Lock Lever all the way to the right.
Clean positionall the way to the
right.
You have programmed a delayed Wait for the start time to be reached.
start time.
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