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PROBLEM
POSSIBLE CAUSE
SOLUTION
Burner makes
Burner is wet from washing.
Let dry.
popplng noise
when on
Control
knob(s) will
not turn
You are not pushing in before
Push control knob(s) in before
turning.
turning to a setting.
Cooklng
The cooktop is not level.
Level cooktop. (See Installation
results are not
Instructions.)
what you
expected
The recipe you are using may
Alter recipe as needed.
need to be altered to improve
the taste or appearance of the
food.
The pans are not the type or
Refer to a reliable cookbook for
size recommended in the
recommended pan type and size.
recipe.
Flame size does not fit the
Adjust flame size to fit cooking
cooking utensil being used.
utensil.
The flow of combustion and/or
Remove blockage to airflow to and
ventilation air to the cooktop
around cooktop.
is blocked.
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