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Requesting Assistance or
Service
Before calling for assistance or service, please check the “Troubleshooting” section. It may
save you the cost of a service call. If you still need help, follow the instructions below.
If you need assistance or service in the U.S.A.:
1. If the problem is not due
to one of the items listed
in “Troubleshooting”
†
...
Call the Whirlpool Consumer Assistance
Center telephone number.
Dial toll-free from anywhere
in the U.S.A.:
1-800-253-1301
and talk with one of our trained
consultants. The consultant can instruct you
in how to obtain satisfactory operation from
your appliance or, if service is necessary,
recommend a qualified service company in
your area.
If you prefer, write to:
Whirlpool Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in
your correspondence.
†
When asking for help or service:
Please provide a detailed description of
the problem, your appliance’s complete
model and serial numbers, and the
purchase date. (See the “A Note to You”
section.) This information will help us
respond properly to your request.
2. If you need service
†
…
Whirlpool has a nationwide network of
authorized Whirlpool service
companies. Whirlpool service
technicians are trained to fulfill
the product warranty and
provide after-warranty service,
anywhere in the United States. To locate the
authorized Whirlpool service company in
your area, call our Consumer Assistance
Center telephone number (see Step 1) or
look in your telephone directory Yellow
Pages under:
• APPLIANCE-HOUSEHOLD- • WASHING MACHINES &
MAJOR, SERVICE & REPAIR DRYERS, SERVICE & REPAIR
-
See:
Whirlpool Appliances or -
See:
Whirlpool Appliances or
Authorized Whirlpool Service Authorized Whirlpool Service
(
Example:
XYZ Service Co.) (
Example:
XYZ Service Co.)