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CAUSE
• The range is not plugged into a properly grounded outlet (120v polarized).
• The range is not properly connected to the gas supply. Contact a designated
service technician to reconnect the range to the gas supply.
(See the Installation Instructions.)
• You have blown a household fuse or tripped a circuit breaker.
CAUSE
• You have not turned the oven temperature control knob to a temperature
setting. (See “Adjusting the oven temperature control” section.)
• The main or regulator gas shutoff valve is in the off position. (See the
Installation Instructions.)
• The ignitor is broken. Contact a designated service technician to replace it.
• You have blown a household fuse or tripped a circuit breaker.
• The air/gas mixture is incorrect. Contact a designated service technician
to check the air/gas mixture or see the Installation Instructions.
PROBLEM
The burner fails to light
The burner flames are
uneven
The burner flames lift off
the ports, are yellow, or
are noisy when turned off
The burner makes a
popping noise when on
PROBLEM
Nothing works
PROBLEM
The oven does not work
The burner fails to light
The burner flames lift
away from the ports, are
yellow, or are noisy
TROUBLESHOOTING
Most cooking problems often are caused by little things you can find and fix without tools of any
kind. Check the lists below and on the next page before calling for assistance or service. If you
still need help, see “Requesting Assistance or Service” on page 25.
RANGE DOES NOT WORK
SURFACE BURNERS
CAUSE
• The control knob is not set correctly. Push in the control knobs before
turning them. Make sure the control knob is turned to the LIGHT position.
(See page 6.)
• You have blown a household fuse or tripped a circuit breaker.
• The burner ports may be clogged. Clean them with a straight pin. (See
page 19.)
• The burner ports may be clogged. Clean them with a straight pin. (See
page 19.)
• The burner caps may not be positioned properly. (See page 19.)
• The burner needs cleaning. (See pages 18 and 19.)
• The burner may be damaged. Contact a designated service technician to
check the burner.
• If you're using propane gas, the range may have been converted
improperly. Contact a designated service center.
• The burner is wet from washing. Let it dry.
OVEN/BROILER BURNER