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If you need service or assistance,
we suggest you follow these five steps:
t Before calling for
assistance...
If control knob(s) will not turn:
l Did you push in before trying to turn?
Pertormance problems
from little things you can
without tools of any kind.
often result
find and fix
If nothlng operates:
l Is the range properly connected to
gas and electrical supplies? (See
“Installation Instructionsl’)
l Have you checked your home’s
main fuses or circuit breaker box?
l Is the flow of combustion and/or
ventilation air to the range
blocked?
Do not block the air flow
to and around the range.
l Is the Oven Temp control knob
turned to a temperature setting or
BROIL?
If burner falls to Ilght:
. Is the range level?
l Is the range connected to electrical
l Are you using pans recommended
powe0
in the
“CookIng Gulde”?
l Have you checked your home’s
main fuses or circuit breaker box?
l Are burner ports clogged? [See
page 17.)
If burner flames are uneven:
l Are burner ports clogged? (See
page 17.1
If burner flames lift off ports, are
yellow, or are noisy when turned off:
l The air/gas mixture may be incor-
rect. (Call for service.]
If burner makes a popplng noise
when ON:
l Is the burner wet from washing? Let
dry.
If soll is visible on Contlnuous-
Cleaning oven finish:
l The special finish is designed to
gmdually reduce oven sol1
during
normal baking or roasting. It is not
designed to keep your oven spot-
less, only presentably clean.
l The door is cooler than the oven
walls. Soil will be more visible on the
door than other areas in the oven,
See page 16 for how to clean.
l Sugar and starchy spills may leave
stains. See page 16 for hand clean-
ing tips.
Use foll on lower rack to
catch these spills.
If cooking results aren’t what you
expected:
l If baking, have you allowed 1Yz to 2
inches (4-5 cm) on all sides of the
pans for air circulation?
l Have you preheated the oven as the
recipe calls for?
l Are the pans the size called for in the
recipe?
l Are you following a tested recipe
from a reliable source?
l Do the cooking utensils have
smooth, flat bottoms and fit the sur-
face burners?
See
the
Cooklng Gulde
for more infor-
mation on cooking problems and
how to solve them.
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